Supervisor, Supply Chain

• Manage the Customer Service Department, which includes all window activities, all incoming phone calls; pick lists and other contact with Distribution services. Maintains current records of # of par lines filled, stock outs, k3's, equipment log that are essential to the on-going operations of Customer Service
• A complete understanding of basic Customer Service operations to include scheduling, workflow and knowledge of the Material Information System is required. This position will only be successful in meeting customer requirements with a complete understanding of the supply chain to include Purchasing, Receiving, Warehousing and Distribution to the end user.
• The position must have the ability to act quickly to resolve issues and be aware of the resources to bring about acceptable solutions for customers.

Additional Responsibilities

• Positive Relationship with patient/customer.
• Positive relationship with co-workers.
• Committed to mission of hospital.
• Responsible for self-development.
• Demonstrates progressive leadership and effective management.
• Develops staff and builds a strong team.
• Allocates resources effectively.
• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.