Front Desk/Guest Service Agent
 Crescent Hotels & Resorts | |
vision insurance, 401(k)
| |
 United States, Massachusetts, Quincy | |
| 1000 Marriott Drive (Show on map) | |
 Feb 19, 2025 | |
|
Description
We are looking for guest service superstars with Marriott experience to wow our guests at the front desk. What you will be doing: A Guest Service Agent is responsible for greeting and registering guests and checking guests out of the hotel in our continuing effort to deliver outstanding guest service and financial profitability. Our GSAs are also hotel "experts" and serve as the main point of contact for every hotel department. If this sounds like fun and you are a self-starter who enjoys meeting and interacting with all kinds of people, we would love to talk to you! What you should bring to the table: You should enjoy meeting and talking to new people and enjoy the art of hosting so you can help our guests feel welcomed and special. A comfort level with multi-tasking, using a computer, and fielding questions and/or complaints is important. Prior Marriott (PMS) experience is preferred. The job involves standing for prolonged periods. Hotels are open 24/7. The person who is hired for this role will primarily work second shift. Weekends will be a normal part of your schedule. Please complete the availability form with your application. Behaviors
Thought Provoking - Capable of making others think deeply on a subject
Team Player - Works well as a member of a group Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Enthusiastic - Shows intense and eager enjoyment and interest Motivations
Growth Opportunities - Inspired to perform well by the chance to take on more responsibility
Goal Completion - Inspired to perform well by the completion of tasks Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization Peer Recognition - Inspired to perform well by the praise of coworkers Education
High School (required)
Experience
1 - 2 years: Previous hotel front desk experience preferred, but not required. Marriott experience is ideal! (preferred)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
| |