Named Account Manager SLED - NYC

Avaya
United States, New York, New York
Feb 20, 2025
About Avaya Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there's no limit to the experiences Avaya customers can create. The richness of Avaya's global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at www.avaya.com. Job Information This role is an individual contributor with Avaya's SLED business unit, consulting, positioning, and selling Cloud/SaaS communication solutions to clients via both direct (retail) contracts and via our well-established channel ecosystem of distributors, reseller partners, and agents. As a Named Account Manager (NAM), you will be tasked with caring for some of Avaya's largest accounts directly while also helping to build our presence in the assigned geography. A successful NAM will be exceptional selling into the executive suite, fluent with UC, CC, and Services terminology and value propositions, and will be excellent at building and managing relationships between various teams and companies. Aggressively pursue new customers and logos to expand the Avaya base. Manage leads and opportunities; positioning Avaya's UC, CC, CPaaS, Professional Services, and Alliance Vendor solutions with clients Develop strategic business plans for your accounts and territory and then execute that plan with the assistance of engineering, services, and application overlay resources Be comfortable as an individual contributor supported by a team of peers in the same role but working different accounts, with engineering and services overlays providing additional coverage and inputs on opportunities 'Blitz' with your clients and into new opportunities as part of the SLED Business Unit's prospecting activities #LI-CS1 Experience 8 - 12 Years of Experience Competencies Education Bachelor degree or equivalent experience Master Degree is preferred Preferred Certifications Footer Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).