Program Manager (FAE Training)

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives.

AMD together we advance_

THE TEAM:

The mission of the AMD Field Engineering Solutions Team is AMD share growth by helping customers solve their business problems. Our team collaborates at all phases including; partner roadmap development, customer IT strategy consulting, technical value demonstrations, specific solution development and successful deployment. The team is the technical voice of the customer to internal organizations delivering on AMD's commitment to enabling solutions for the industry's biggest challenges.

THE ROLE:
We are looking for an entry-level Program Manager who is eager to learn and grow within a cross-functional organization. This role will support the development and coordination of FAE (Field Application Engineer) onboarding programs, help manage training logistics, and assist in gathering feedback to improve technical training initiatives. The ideal candidate is organized, proactive, and excited to develop their skills in program management while working alongside experienced professionals.

THE PERSON:

The right candidate will be a strong communicator, detail-oriented, and able to collaborate effectively with various teams. They should be eager to learn, adaptable, and comfortable working in a fast-paced environment with guidance from senior team members.

KEY RESPONSIBILITIES:

• Needs Assessment: Assist in identifying training needs by gathering input from department leads and stakeholders.
• Program Development: Support the development and organization of training content, working with subject matter experts.
• Implementation: Coordinating logistics for training sessions, including scheduling, resource allocation, and participant enrollment. Ensuring smooth execution of training plans and addressing any issues that arise.
• Evaluation and Feedback: Monitoring and assessing the effectiveness of training programs. Using feedback from participants and performance metrics to adjust and improve.
• Team Collaboration: Working alongside other professionals, managers, and external vendors to deliver comprehensive training solutions. Fostering strong relationships to facilitate cooperation and support.
• Technology Integration: Incorporating the latest learning technologies and platforms to deliver engaging and effective training experiences.
• Reporting: Creating detailed reports on training activities, outcomes, and ROI. Presenting findings to senior leadership and making data-driven recommendations for future training strategies.

REQUIRED SKILLS:

• Project Management: Organizational and planning skills with a willingness to learn project management. Ability to prioritize and multi-task contributing to multiple projects simultaneously while meeting deadlines.
• Communication: Excellent written and verbal communication skills. Proficiency in conveying complex information clearly and effectively to different audiences.
• Analytical Skills: Ability to assess needs, analyze data, and evaluate training outcomes. Ability to make data-driven decisions and improvements.
• Interpersonal Skills: Strong relationship-building skills. Ability to work collaboratively with cross-functional teams and stakeholders. Ability to work in a team-oriented environment and take direction from senior members.
• Problem-Solving: Creative thinking and problem-solving abilities. Capability to identify issues and develop effective solutions.
• Attention to Detail: Meticulousness in planning, executing, and evaluating training programs. Ensuring that no aspect of the training is overlooked.
• Tool Proficiency: Basic proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with training content creation tools (Articulate, Adobe, Captivate). A willingness to learn project tools like Jira and Salesforce.

PREFERRED EXPERIENCE:

Basic proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with training content creation tools (Articulate, Adobe, Captivate). A willingness to learn project tools like Jira and Salesforce.

ACADEMIC CREDENTIALS:

Must have related experience with a Bachelor's degree

LOCATION:

Austin, TX

#LI-KH1

At AMD, your base pay is one part of your total rewards package. Your base pay will depend on where your skills, qualifications, experience, and location fit into the hiring range for the position. You may be eligible for incentives based upon your role such as either an annual bonus or sales incentive. Many AMD employees have the opportunity to own shares of AMD stock, as well as a discount when purchasing AMD stock if voluntarily participating in AMD's Employee Stock Purchase Plan. You'll also be eligible for competitive benefits described in more detail here.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.