Program Supervisor - Brookhaven, PA

#ELW-20253 | Posted 02/20/2025

POSITION SUMMARY: Under the supervision of the Program Manager, the Program Supervisor is responsible for the supervision of all instructor positions. Maintains standardized systems according to Elwyn rules and regulations.

DUTIES AND RESPONSIBILITIES:

• Coordinate daily activities and assignments of all direct reports
• Provide direct supervision including but not limited to recruiting, selection, performance management, discipline, guidance and resource assistance to direct reports
• Review and update time and attendance system for all direct reports
• Provide linkage between Day and Residential Programs in the absence of the Program Manager and Program Specialist through phone calls, emails and face to face meetings to ensure that services are being provided consistently and in accordance with the person's plan
• Develop, coordinate, and train staff in the implement classroom curricula as well as activities for engagement within the community
• Provide direct care services, when necessary
• Provide assistance in crisis intervention situations as needed
• Complete or supervise the completion of required/designated program documents including but not limited to care plans, specific diet protocols, community participation reports and attendance/utilization reports
• Maintain and coordinate visitations, tours and monitoring with Supports Coordinator agencies and personnel in absence of Program Manager and/or Program Specialist
• Perform cardiopulmonary resuscitation (CPR), First Aid and crisis intervention using agency-trained protocols
• Perform other duties as assigned

IMMEDIATE SUPERVISOR: Program Manager or designee

DIRECT REPORTS: Adult Day Instructors, Community Participation Specialists, Adult Day Program (ADP) Specialists

CONTACTS: Elwyn Consumers, consumers' families, residential sites, residential funding sources and outside agencies

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:

• High School diploma or equivalent
• Two (2) years of supervisory experience
• Two (2) years of experience working with individuals with intellectual and/or developmental disabilities
• Demonstrated ability to work effectively as part of a team
• Demonstrated strong attention to detail
• Demonstrated strong time management and organizational skills
• Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision
• Must be able to perform CPR, First Aid, and crisis intervention techniques using agency-trained protocols
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
• Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, and Outlook
• Valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record, preferred

PHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions.

Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.