New

Collections Analyst

NetApp
life insurance, paid time off

Feb 22, 2025
Job Summary We are looking for an energetic, tenacious, and experienced resource for the position of collections specialist for our finance team in RTP. Our ideal candidate is a motivated problem-solver who can collaborate and communicate effectively with accuracy and an eye for detail. Job Requirements Manage collections for NetApp accounts/portfolios and send statement of accounts Review customer aging report and follow-up on payments for outstanding invoices/ accelerate cash collections including reconciliations for short paid invoices. Follow-up with customers on missing remittances and provide details to cash applications team Work with internal as well as external teams to resolve disputes resulting in payment delays Use the collections tools effectively. Update collections activities in the system, collection notes, promises, problems and disputes Work on ad hoc requests from external as well as internal teams Provide back-up for team members in case they are out of the office and handle queries related to their portfolios Weekly collection conference calls with global team, must be able to present updates on accounts/transactions. Education English Language skills are required for written and verbal communications Knowledge of Accounts Receivable, and collections B2B collections experience Ability to work independently, but also collaborate effectively with team members to reach team targets and goals Problem solving, critical thinking skills and adhere to timelines Ability to demonstrate integrity and the use of good judgment to handle the confidential nature of duties, tasks, and information Intermediate skills in Microsoft Word, Excel, and Outlook Good verbal and written communications skills Excellent organization and time management skills Must be able to go to the office at least 2 to 3 days per week. When full team is in town, attendance will be required. Compensation: The target salary range for this position is $65,000 - $68,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Did you know... Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future. If you want to help us build knowledge and solve big problems, let's talk.