Clerical Supervisor 2

The Department of Transportation is excited to invite applications for the supervisor position. We are searching for a dynamic individual ready to take on an important role involving collecting and accurately entering data of customer information. This position plays a vital part in responding to inquiries regarding vehicle insurance status (financial responsibility). If you are passionate about customer service and are eager to make a difference, we want to hear from you!

As a Clerical Supervisor 2, you will examine and enter data from source and response documents, ensuring the effective management of vehicle registration suspensions, including their compliance, restoration, rescindment, or deletion.

In this role, you will rigorously verify the accuracy of insurance information submitted to the Department by confirming its validity with the appropriate insurance carriers. You will lead your team in essential clerical tasks such as document examination, data entry, and responding to inquiries with professionalism. Additionally, you will guide your team in reviewing records to decisively determine whether a motorist's vehicle registration should be suspended for lack of financial responsibility. Supporting the manager of the financial responsibility section, you will conduct thorough audits of self-certifications, cancellations, and violations, playing a key role in identifying uninsured motorists. You will effectively address inquiries from insurance companies regarding Pennsylvania's electronic reporting process and meticulously review test files from those initiating the reporting process to ensure all necessary information is included. Your contributions will be instrumental in maintaining compliance and championing financial responsibility within our community.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Supervisor 1; or
• One year as a Clerical Assistant 3; or
• Two years of as a Clerical Assistant 2; or
• An equivalent combination of experience and training.

• You must be able to perform essential job functions.

In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.