Accounts Payable Specialist II

Cox
parental leave, paid time off, paid holidays, sick time, 401(k)
United States, Indiana, Indianapolis
Feb 25, 2025
This hybrid position, located in Indianapolis, IN focuses on all Accounts Payable functions within Enterprise Finance & Accounting Accounts Payable. The position is responsible for, but not limited to, customer service management of phone and email inquiries across all areas of Accounts Payable including resolution of escalated inquiries, transaction reconciliations, payment research, creation, and processing help desk incidents in SNOW, mail automation and invoice workflow optimization best practices. This position is also responsible for training new Accounts Payable Specialists and cross training existing Accounts Payable Specialists. This position interacts with external stakeholders such as suppliers and customers. Additionally, this position partners with business stakeholders such as Supply Chain, Controller, Assistant Controller, and/or Staff Accountant. The ideal candidate must be detailed oriented, possess excellent written and verbal communication, customer focused, able to prioritize and multitask, strong analytical skills, with a proven track record of success within Accounts Payable & Customer Service. RESPONSIBILITIES INCLUDE: Oversee resolution of daily incoming/outgoing phone and email requests across all AP functions. Research, troubleshoot, and resolve complex exceptions across all AP Functions within defined service level agreements Review & Reconcile supplier statements for billing optimization efficiency, resolve unapplied credits and supplier refund checks. Create and track Service Station incidents for Cox internal/external customers Work closely with internal/external customers to resolve billing issues/disputes with excellent customer service Partner with various accounting divisions for analysis and any re-class entries for AP transactions to ensure accuracy of Cox financial records Research and troubleshoot system accounting errors. Train new Accounts Payable Specialists that are onboarded Partner with other Cox Client Support groups to maintain cross-departmental connections and train on Accounts Payable policy and procedures Assist in process development and Standard Operating Procedures documentation for Accounts Payable. QUALIFICATIONS: Must reside in the Indianapolis, IN area and be willing to commute to the office as needed High School Diploma or GED with 3+ years experience in a fast paced Accounts Payable environment. A candidate may also have any level degree or certificate beyond HS Diploma or GED with 1+ years of experience. Strong written and verbal communication skills required Effective accounting and organizational skills required Excellent computer and software knowledge essential, including Excel, Word, PowerPoint, Outlook, with Oracle Strong time management skills and ability to meet multiple deadlines Experience working with customers or vendors to resolve AP issues with an excellent customer service track record USD 19.57 - 29.38 per hour Compensation: Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. About Cox Automotive At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.