New

Head Of Community

TEKsystems
$40.00 - $45.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Chicago
Feb 26, 2025
Description The Head of Community will build and manage the company's community platform within Circle, driving engagement, retention, and monetization through strategic implementation of our Power System framework. This role is critical to validating our community-driven engagement model as we scale our business across both B2C and B2B channels. Working closely with the Content Leader, you'll transform strategic content frameworks into vibrant community experiences, ensuring Power Spaces become active centers for skill development, peer learning, and conversion to premium offerings. This position starts as fractional (15-20 hours weekly) with clear metrics for expansion to a full-time role once community engagement and monetization benchmarks are achieved. Power Spaces Implementation & Management (40%) Implement and optimize the Power Spaces community framework within Circle, ensuring alignment with the broader Power System Develop structured discussion guides, engagement prompts, and interactive challenges that reinforce Power Plays content Create and manage community content calendar in collaboration with the Content Leader Design and execute community onboarding, activation, and retention workflows Implement and oversee moderation processes, ensuring a safe, inclusive community environment Skills* community outreach Additional Skills & Qualifications Engagement Strategy & Execution (25%) Design and implement gamification mechanics that integrate with the Power Points system Create milestone recognition programs that celebrate member progress through the Power Index Develop targeted engagement strategies for different audience segments Implement regular community rituals, events, and challenges to maintain active participation Execute targeted re-engagement campaigns for inactive members Insights & Optimization (15%) Track and analyze key community metrics to inform content, product, and business strategy Identify engagement patterns that reveal skill-building effectiveness and learning preferences Generate weekly insights reports for cross-functional leadership review Conduct member interviews and surveys to capture qualitative feedback Develop and refine member personas based on community behavior data Monetization Support (10%) Monetization Support (10%) Identify conversion opportunities from free community engagement to premium offerings Create visibility and excitement around paid programs within the community Develop exclusive community experiences for premium members Support B2B partnership engagement through dedicated corporate community spaces Track and optimize community-driven conversion metrics Cross-functional Collaboration (10%) Partner with the Content Leader to ensure seamless integration between content creation and community activation Work with the Product team to influence platform development based on community insights Collaborate with Marketing to leverage community success stories and testimonials Support B2B partnerships by creating tailored community experiences for corporate clients Participate in weekly cross-functional planning and review sessions Experience Level Expert Level Pay and Benefits The pay range for this position is $40.00 - $45.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Mar 7, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.