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Manager - Payments & Fraud

Columbia Sportswear
life insurance, 401(k)
United States, Oregon, Portland
Feb 26, 2025
This is a hybrid role based out of our HQ office near Portland, Oregon. The expectation is for employees to be in-office 3 days or more per week, depending on business need. This in-office expectation is subject to change at business discretion.

ABOUT THE POSITION

Columbia Sportswear Finance & Accounting teams oversee the financial health and forward strategy for a portfolio of four global brands. These teams exercise expertise across Compliance, Credit, Financial Planning and Reporting, Tax, Treasury, Procurement and Strategy. Advancing traditional Finance & Accounting functions, the organization is also driving exciting innovation in the application of advanced analytics and automated intelligence.

As the Manager - Payments & Fraud, you will be a strategic leader within the Corporate Treasury team. Here you will leverage technological advancements such as machine learning to attain the highest level of payment authorization possible and keep levels of fraud and chargebacks in check. You'll demonstrate broad eCommerce Payments and Fraud expertise, while providing direction and support to a geographically dispersed team of specialists. Effective communication, influencing skills, and relationship building are all core to this role. You'll be relied upon for your technical knowledge and ability to roll up your sleeves, diving into detailed conversations with functional specialists.

HOWYOU'LLMAKE A DIFFERENCE

  • Develop and drive near and long-term global Payments and Fraud strategies

  • Optimize Columbia's payment processing platform to attain the highest level of payment authorization possible while maintaining acceptable levels of fraud and chargebacks

  • Continually evaluate which payment methods and processors represent optimal solutions for Columbia from both a revenue generation and cost efficiency standpoint

  • Collaborate with multiple stakeholders to analyze, implement, and support new payment methods

  • Expand oversight of Payments and Fraud to new geographies

  • Develop payment and fraud specialists

  • Manage relationships with payment processors, consultants, banks, and issuers

  • Identify and address cross channel fraud and exploitation in the payments space

YOU ARE

  • Action oriented and comfortable making informed decisions and prioritizing deadlines

  • An effective communicator across written, verbal and interpersonal channels

  • A natural problem solver, directing the resolution of complex business issues by applying advanced analytical thought and judgment

  • Not satisfied with maintaining the status quo, always looking for opportunities to improve processes and leverage technology

  • Comfortable negotiating and influencing decisions in partnership with senior executives and major vendors on significant matters

  • Someone who believes that anyone can enhance their skillset and capabilities with effort, persistence, and a strong desire to learn and grow

YOUHAVE

  • Bachelor's degree in accounting, business administration, finance, economics, mathematics, computer science or related field

  • 8+ years of experience in payments, ecommerce fraud management, financial services, or related field

  • 5+ years of experience leading teams with demonstrated success navigating cross-functional relationships in a large, international company

  • Extensive payment processor implementation experience, including standard methods (e.g., Visa, Mastercard, AMEX) and alternative methods (e.g., Apple Pay, Klarna, PayPal)

  • In-depth understanding of payment and fraud industry regulations

  • Strong technical skills, including advanced proficiency using Microsoft Office products, payment processing platforms (including: Adyen, AMEX, CyberSource, Klarna, PayPal), fraud tools (Ekata), and reporting software (BW)

#LI-SR1

#Hybrid

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The Know Your Rights poster is available here: https://www.eeoc.gov/poster The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf Columbia Sportswear is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter. At Columbia Sportswear Company, we're proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available. If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to AskHR@columbia.com with the Subject: Applicant Assistance Requested.
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