Branch Supervisor - Hyde Park, NY

Working at Ulster Savings Bank

At Ulster Savings Bank, you'll be part of an enthusiastic team of people where we believe in working closely together for the benefit of our customers, communities, and each other. When you add this to an environment that allows skills and experience to bring forth growth and change, you'll find plenty of room to grow professionally. We offer an excellent benefit package, including paid time off, paid holidays, medical, dental and vision insurance, matching 401k plan, and educational assistance. Final candidates are subject to a pre-employment background check, which will include, but is not limited to credit history.

Ulster Savings Bank is officially Certified by Great Place To Work

Click here to learn about our benefit package.

Are you looking for a rewarding career with growth potential?

Business Development drives financial performance through profitable revenue growth, goal attainment and exceptional customer service. All employees have a role in Business Development and are responsible to identify potential opportunities to cross sell all Bank products and/or services to both new and existing clients. Employees will continually prospect, both within and outside of the Bank, to create new lead streams for any and all of the Bank's business lines.

Position Summary

The Branch Supervisor shall directly assist the Branch Manager in any and all duties assigned. He/she shall perform all of his/her duties in their absence.

Position Hours

Monday through Thursday - 8:15am to 5:15pm

Friday - 8:15am to 5:15pm; 9:15am to 6:15pm

Saturday - 8:45am to 2:15pm (2 - 4 per month)

Essential Duties and Responsibilities

1. Supervision of branch personnel (Savings and Safe Deposit Box area).
2. Maintains branch operations and complies with all branch operational procedures with consistency.
3. Effectively motivates employees to attain organizational goals, while maximizing the value of recognition and rewards.
4. Effectively schedules personnel for peak periods, optimizing productivity.
5. Provide training and assistance to tellers in daily operations.
6. Evaluate Branch personnel.
7. Assist in overseeing the new accounts area.
8. Responsible for maintaining excellent customer relations.
9. Responsible for branch security.
10. Ability to travel.
11. Marketing:
    
    
    
    • Assist in working closely with the Marketing Department with regard to sales objectives in the branch.
    • Assist in training personnel on products, services and sales techniques at least on a monthly basis
    • Assist in monitoring sales activities of personnel.
    • Assist in increasing sales volume of USB products through direct branch sales.
    
    
    
    
12. Will be required to obtain Notary Public licenses.
13. Assist in the education and development of savings personnel.
14. Initiate correspondence on customer inquiries.
15. Cross-sell all bank products. Educate and train staff to cross-sell all bank products.
16. Bi-lingual a plus.
17. Perform any and all job duties within the branch as needed.
18. Any other duties as assigned by management.

Qualifications

1. Excellent verbal and written communication skills.
2. Excellent customer service and problem-solving skills.
3. Technical skills
   
   
   
   • Count currency and coin accurately.
   • Data input into teller terminal and calculator.
   • Clearly verify signatures and amounts on negotiable instruments.
   • Write various tickets, proof sheets and receipts.
   • Strong computer skills.
   • Complete access of vault and the handling of currency and coin to and from vault.
   • Open and close vault door.
   • Open and close facility (turn alarms and cameras on and off).
   • Ability to lift and carry weights up to 50 pounds when necessary.
   • Be able to access all safe deposit boxes.
   
   
   
   
4. Maintenance skills
   
   
   
   • Shovel sidewalk and spread salt in bad weather.
   • Change automatic timers for outside lighting.
   • Clean and dust inside and outside branch area when necessary.
   
   
   
   

Ulster Savings Bank is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability or protected veteran status, and any other basis protected by applicable local, state, or federal law or Executive Orders.