Security Officer, Supervisor

Johns Hopkins Public Safety is seeking a Security Officer, Supervisor who will provide security services to the Human Language Technology Center of Excellence facilities and activities. The HLTCOE consists of 1 building in Baltimore City. HLTCOE Security Officers are customer service oriented, dedicated to providing a safe environment for researchers, staff, students, and visitors.

Responsibilities include uniformed patrols and crime prevention services to protect life and property of the HLTCOE; offering proactive support of HLTCOE student and staff initiatives; development and maintaining a positive rapport with HLTCOE students, faculty, staff, visitors and other members of HLTCOE community; coordinating and cooperating with various HLTCOE administrators in the preliminary and follow-up investigation of complaints; reporting criminal offenses and disruptions; enforcing University and HLTCOE policies and regulations, state laws and Baltimore City Ordinances; writing reports and keeping records; monitoring electronic surveillance equipment and key access control. Position involves managing shift work and may include schedule changes as needed to meet security requirements.

Note - This position is not eligible for visa sponsorship.

Note - This position is a non-sworn, unarmed position within the current security organization.

Shift assignments are determined by the needs of the department (assigned by supervisor after training is complete).

Specific Duties & Responsibilities

• Supervise all internal HLTCOE guards and primary POC between HLTCOE and University contracted security service who provide additional guard service at the HLTCOE.
• Supervise, manage, and create schedules for all guards, internal and contracted, to ensure complete coverage of facility needs.
• Supervise, plan and coordinate the activities and operations of security staff within assigned shift.
• Serve as the responsible official (watch commander) in charge of security police operations.
• Update post orders and disseminate updates to all guards as needed.
• Train current and new officers on the facilities' post orders, facility checks, and procedures.
• Hold guards responsible for following all procedures and post orders, and take corrective actions when guards fail to follow orders.
• Ensure all guards are in proper uniform, post is manned and being guarded in accordance with existing post orders.
• Patrol assigned areas on foot.
• Monitor Alarms by physically responding to audible alarms and alarm calls within HLTCOE and following proper procedure. Conduct investigations; maintain confidentiality while writing clear, concise and accurate reports.
• Conduct security inspections of HLTCOE facilities and areas, reporting conditions as they may be necessary, including random inspections of desks, bags, containers, and all incoming and outgoing personnel
• Provide escorts, badges and other general services, including locking and unlocking buildings and rooms.
• Check-in and check-out HLTCOE visitors, including issuing and logging visitors' badges
• Work flexible shifts and any day of the week that includes holidays or weekends to assist with operational and special event assignments.
• Use various computers and other equipment as a routine function of this position.
• Perform other security related services for the faculty, staff, students, and visitors of The Johns Hopkins University as may be necessary.
• Provide general security and customer service/informational services for HLTCOE activities which include special events and possible evening and weekend events.
• Direct investigative activities at a crime scene or significant or unusual event.
• Effectively utilize available resources by assigning personnel and monitoring their work to ensure proper performance of security functions.

Machines and/or equipment used on the job

• Operate a variety of machines and equipment including office equipment, telephone, and Guard Tour Verification System.

Knowledge, Skills and Abilities

• Professional customer service skills.
• Must be able to walk and stand for extended periods of time in order to conduct routine rounds and to patrol buildings and campus.
• Strong interpersonal and communication skills are necessary to effectively deal with HLTCOE students, faculty, and staff.
• Candidates must be able to demonstrate their ability to understand verbal and written direction, maintain a professional demeanor and restraint at all times, which includes stressful situations.
• Ability to work independently in absence of a supervisor, be able to make observations and write clear, concise, accurate reports containing acceptable content with proper grammar and punctuation reflecting these observations.
• Basic computer usage and Microsoft Word.

• US Citizenship is required.
• Bachelor's Degree in related field or graduate of certified police academy.
• Ten years' experience in law enforcement related field (city, county, state, university, federal agency) with 5 years of law enforcement supervisory/management experience. Must pass a University criminal background investigation.
• Willingness to apply for and maintain a government security clearance.
• Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

• Active TS/SCI with polygraph
• Prior security or law enforcement experience.

Classified Title: Campus Police Lieutenant
Job Posting Title (Working Title):Security Officer, Supervisor
Role/Level/Range: ATP/04/PD
Starting Salary Range: $30.24 - $52.93 HRLY ($80,000 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday - Friday, 8:30AM - 5:00PM
FLSA Status:Non-Exempt
Location:Homewood Campus
Department name: Center of Excellence
Personnel area: Academic and Business Centers