Clerk III - Coralville Heartland Drive Clinics

Hourly PRN Clerk IIIUICC Coralville Heartland DriveClinics

Position Summary:

This position will provide support for the Coralville Heartland Drive Internal Medicine, Pediatrics, and OBGYN Clinics. Provides front desk reception duties for checking in and checking out the patient. Will schedule clinic appointments for the clinics. This includes high volume public contact and use of multi-tasking skills.

Job Responsibilities:

• Provide support for front desk reception duties for checking in and checking out the patient.
• Includes high volume public contact, use of multi-tasking skills, and the ability to answer multi-line phones on a consistent basis involving internal and external customers.
• Copying/scanning/uploading patient documentation into electronic medical record.
• Gathers demographic data information and enters into the hospital EPIC system.
• Clinical site support for patient care.

• Communicates clearly.
• Ability to stand for longer periods of time.

• May work EPIC work queues.
• Other duties as assigned.

Minimum Eligibility Requirements:

Any combination of clerical office experience, undergraduate education, and/or post high school clerical training that is the equivalent to one year of full-time employment.

Job Qualifications:

• Proficient in basic computer functions.
• Ability to follow directions and complete tasks independently.
• Ability to prioritize tasks.
• Experience with customer service.
• Pass a Criminal Background Check
• Experience with direct patient contact

Desired Qualifications:

• Previous EPIC experience
• Experience with customer service in a healthcare setting

Hours Needed:

• Availability between 7:00 AM - 5:00 PM Monday - Friday
• Flexibility to cover holes or vacation requests

When applying please include the following:

• Resume
• Hours available to work