Senior Program Manager

ABOUT US

Founded in 1866, The Sanborn Map Company (Sanborn) is one of the oldest continuously operating mapping and geospatial information technology companies in the US. Our work is highly visual, and our mapped data and applications are an essential part of today's information economy. We serve many industries and government departments and need to communicate effectively with them about our wide range of products and services. We remain at the forefront of the GIS and photogrammetry industry by offering high quality, technologically superior products and services backed by the industry's most experienced staff. We are looking for a talented individual to fill this role working in a collaborative environment ready to innovate workflow.

SUMMARY

The Senior Program Manager manages diverse projects for all size clients. In the role the position supports existing clients and responds to new customer requirements and follow on opportunities with existing customers. Responsibilities include planning, presentations, requirements development and analysis, proposal development, financial planning, contract review, subcontract coordination, budget and schedule management and control, coordination with operations, management reporting, and client coordination. The position provides strategic leadership, direction, and oversight to Sanborn's ongoing programs and specific projects. The position is responsible for full program and project lifecycle management and troubleshooting operational issues to meet client expectations.

MAJOR RESPONSIBILITIES

1. Implements and is responsible for the execution and oversight of customer service contracts.
2. Develops plans to meet time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project, technology to be used, specifications, and cost.
3. May oversee day-to-day activities of Program and Project Managers and/or Project Coordinators.
4. Works with clients to develop new business opportunities and develop customer requirements.
5. Reviews all technical scope and specifications and distributes to operations/subcontractors.
6. Establishes work plan and staffing for each phase of project and arranges for recruitment or assignment of project personnel.
7. Confers with project staff to outline work-plan and to assign duties, responsibilities, and scope of authority. Meets regularly to assess progress and develop corrective action when required.
8. Prepare and execute quality control reviews, safety and quality assurance procedures and follow Sanborn's Quality Management System (QMS) and ensure employees are ISO trained.
9. Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget.
10. Reviews status reports prepared by project personnel and modifies schedules or plans as required.
11. Prepares project reports for management, client, or others.
12. Confers with project personnel to provide technical advice and to resolve problems.
13. Coordinates project activities with all required governmental and regulatory agencies.
14. Coordinates with customer on status, issues, and resolution.
15. Must be a self-starter and have the ability to work independently
16. Ability to relate to clients and people at all levels of the organization and must possess excellent communication, diplomacy and listening skills; specifically, be accessible and responsive to the needs of clients.
17. Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position may or may not have specific supervisory responsibilities, depending on business needs. However, this position will provide direction to subordinate employees as well as input into hiring, training and employee performance evaluations.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

Bachelor's degree in a relevant field; Master's degree preferred. PMI certification

EXPERIENCE

10 years of experience, including experience in proposal preparation, project management, program design, subcontract management, and project financial/schedule performance management. Strong preference for experience in all phases of imagery and mapping project lifecycle management. Supervisory experience with employees in a project management role highly desired.

Position Location: Office/Hybrid or Remote

Annual Salary Range - $130,000 to $165,000

Sanborn offers a comprehensive health and wellness program which includes medical, dental, vision, 401k, holiday, PTO, EAP, disability and life insurance benefits.

TO APPLY: Visit our website: www.Sanborn.com under the Careers menu option to apply. We are accepting applications for this position March 31, 2025. Sanborn is an AA/Veteran/Disability Equal Opportunity Employer.