Senior IT Program Manager

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed byApollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

We are currently looking for a Senior IT Program Manager to join our growing team! In this role, you will lead a team of Program and Project Managers covering a variety of strategic and complex programs with significant scope and impact supporting several business areas.You will be focused on executing and delivering upon the business commitments and ensuring the long-range financial plans are achieved. In this position, you will work with cross functional senior leaders and their respective teams as a strategic PMO partner to enable the IT Growth and Efficiency Consumer group projects meet the scope, budget, and timeline of the effort.As a leader of the program team, you will be responsible for supervising and driving the execution and delivery of strategic programs and projects.

As a Senior IT Program Manager, your duties and responsibilities will include:

• Provide direction and leadership to a program and project management team to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team
• Manage large-scale, intricate projects with significant impact on the organization, often involving cross-functional teams
• Contribute to overall project strategy, identifying potential risks, and developing mitigation plans
• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
• Manageand increase the effectiveness and efficiency of the program management team by implementing operating and engagement models with cross departmental PMOs
• Regularly prepareand communicate project status updates to senior executives, and other stakeholders
• Monitor project progress and actuals against budgets to ensure achievement of financial and operational goals
• Act as a key point of contact for IT, Business and Product stakeholders on critical projects; holding a leadership role within the project management function, managing both projects and project managers themselves
• Partnercross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
• Ensure projects adhere to service level agreements and deliver expected outcomes

WHAT IT TAKES TO CATCH OUR EYE:

• 10+ years managing Telecommunication programs and projects
• 8+ years leading and managing a team of Project Managers
• Proven track record of success executing and delivering complex Telecommunication projects
• Extensive experience in project management methodologies (Agile, Waterfall, etc.)
• Excellent verbal and written communication and presentation abilities
• Analytical and problem-solving skills
• Financial management and budgeting expertise
• Deep understanding of business operations and strategic objectives

BONUS POINTS FOR:

• Experience in Project Management Office people management and cross-functional team leadership
• Understanding of core TELCO IT infrastructure and service concepts
• Project management training, PMP or Prince2 certification or equivalent

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

Diversity, equity and inclusionare at the center of our grounding belief inBeing Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:

• Brightspeed's Privacy Notice for California Residents
• Brightspeed's Privacy Notice