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PATIENT SVC COORD II

Johns Hopkins Medicine
tuition assistance
United States, Maryland, Baltimore
Mar 11, 2025

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Job Details

Requisition #:
650436

Location:
Johns Hopkins Hospital,
Baltimore,
MD 21287

Category:
Clerical and Administrative Support

Schedule:
Day Shift

Employment Type:
Full Time


What Awaits You?




  • Career growth and development
  • Employee and Dependent Tuition Assistance
  • Diverse and collaborative working environment
  • Affordable and comprehensive benefits package



Our competitive Benefit Package is designed to support the well-being and financial security of our employees.

You can explore the details of our benefits offering by visiting the following link: Johns Hopkins Hospital | Your benefits virtually (mybenefitsjhhs.com)

Patient Service Coordinator II Position Summary:




  • The Patient Service Coordinator II will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter
  • Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins
  • Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems



Education/Experience:




  • High school diploma or equivalent
  • Six months to one year of experience



Required Licensure and Certification:




  • EPIC certification required within 90 days
  • Medical terminology certification required or must pass JHH medical terminology assessment with grade of 70% or complete 10-12-week medical terminology course with grade of 70% within first year of employment to maintain position



Shift:




  • Full Time (40 hours)
  • Weekends Not Required
  • Non-Exempt



Salary Range: Minimum 16.86 per hour - Maximum 27.84 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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