Technical Program Manager

Lenovo's Cloud Service Provider (CSP) is seeking an experienced Advisory Technical Program Manager (TPM) to manage System Integration projects for our North American hyperscale customers.

This role will drive end-to-end program management, collaborating with cross-functional teams globally to deliver innovative, high-quality solutions aligned with customer requirements.

This individual should have a strong understanding of server architecture, hardware components, and manufacturing processes.

Location: Morrisville, NC, Hybrid (3 days on-site, 2 days remote)

What You'll Do

Program Management:
* Lead and manage the complete lifecycle of Server Rack Solution programs, from requirements gathering, product qualification to product launch, including NPI and sustaining phase.
* Develop and maintain detailed project plans, timelines, and milestones to ensure on-time delivery.
* Proactively identify and mitigate risks impacting scope, schedule, and budget.

Customer Engagement:
* Act as the primary program interface for North American hyperscale customers.
* Facilitate customer communication, ensuring alignment on technical requirements and project progress.
* Build strong relationships to understand customer business goals and translate them into actionable deliverables.

Cross-Functional Collaboration:
* Work closely with engineering, supply chain, factory, and quality teams to ensure seamless execution of development programs.
* Coordinate with global teams in Taiwan, US, and other regions to align on development priorities and timelines.
* Foster effective communication across geographically dispersed teams.

Technical Expertise:
* Understand key aspects of server hardware design, including compute, storage, GPU, networking, and cooling systems.
* Collaborate with architects and engineering teams to address customer-specific design requirements and challenges.
* Ensure compliance with industry standards and customer-specific requirements.

Process and Reporting:
* Drive process improvements to optimize program efficiency and quality.
* Provide regular status updates and detailed reports to stakeholders, including leadership and customers.
* Manage program changes, ensuring they are documented, communicated, and implemented effectively.
* Cost and Resource Management
* Monitor and manage program budgets, including NRE and material costs.

Basic Qualifications

* Bachelor's degree in Engineering or Computer Science
* 8+ years of experience in technical program management, with a focus on server development or similar hardware products (ie. server components and/or storage or computer/pc hardware)
* Experience managing complex projects for enterprise or hyperscale customers.

Preferred Qualifications

* Experience working with hyperscale customers

* Familiarity with the Intel, AMD, and Nvidia solution architecture
* Knowledge of regulatory compliance and data center standards in North America
* PMP or Agile certifications

* Excellent communication and interpersonal skills to engage with customers and cross-functional teams effectively.
* Ability to manage multiple projects simultaneously and work in a fast-paced environment.
* Willingness to travel as needed.

* Strong problem-solving skills with a proactive and results-oriented mindset.
* Ability to work across time zones with global teams.
* Detail-oriented with excellent organizational and multitasking abilities.
* Leadership skills to influence without direct authority.