Service Manager

Cognizant North America
life insurance, parental leave, paid time off, paid holidays, 401(k)
United States, Pennsylvania, Pittsburgh
Mar 13, 2025
Service Manager About Us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Learn how Cognizant helps clients lead with digital at www.cognizant.com. Role: Service Manager Location: Pittsburgh, USA Cognizant Technology Solutions is looking for "Service Manager" to join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, here is the ideal opportunity for you! Responsibilities: Working as lead for specific applications Centralized lead across multiple applications Mainframe Distributed Batch processing daily use Reporting and reference applications Deadlines are being met End of life software Issue management Providing updates on statuses on projects Attending meetings as needed Support development as needed Demonstrated leadership skills Soft skills that would make a candidate successful in this role Strong demonstrated communication skills Self starter Independent thinking Technical Skills: CICS, JCL, COBOL, ML Ops, IBM Mainframe, Utilities, IT Service Management, VSAM, ITIL, Flex Skills, Java, Tableau Dashboard Domain Skills: Cards & Payments Salary and Other Compensation: This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.