Manager Business Operations Clinical Shared Services

Job Summary

Corewell Health is seeking a Business Operations Manager, Clinical Shared Services. The Business Operations Manager will manage collection, production, analysis and presentation of accurate reports for financial, utilization and operational data for Corewell Health Imaging. The Business Operations Manager oversees charging, revenue, and reimbursement activities in collaboration with Finance. This role manages monthly financial variance reviews and reporting, participates in financial analyses including return on investment analysis, pro forma development for new initiatives and program review for ongoing activities and makes recommendations for change as needed. The Business Operations Manager plans, coordinates and provides appropriate training for users and acts as a consultant to department managers for the use of information from data reports and systems. The Business Operations Manager works closely with Senior Financial Analysts, as well as Digital Services Teams. Identifies and implements new applications and uses for software.

Essential Functions

• Oversees annual operating financial plan in partnership with leadership. Monitors financial plans continuously, works with management to determine variances and assists managers in developing action plans to correct variances. Facilitates development of annual operational financial plan.

• Manages the charge services processes. Regularly reviews, develops, and monitors revenue cycle management within areas of responsibility, update as necessary. Collaborates with Revenue Management to identify revenue opportunities and to maximize charge capture.

• Participates in preparation of financial proposals, reports and analysis in support of programs and activities. Performs statistical, cost, and financial analysis of data from various accounting and information systems. Analyzes and interprets financial data for the purpose of determining past financial performance and/or to project financial profitability.

• Manages the production and maintenance of financial and operational reporting and department statistics. Oversees report writing in the various reporting products and databases. Oversees collection, compilation analysis and reporting of clinical and/or financial data for departmental operation improvement.

• Conducts management and staff end-user training for reporting systems and advises users in best means to extract information. Trains all department managers and other staff in the interpretation of department reports.

• Assists leadership/management in integrating data with strategy. Where appropriate, makes recommendations for change in practice based on review, analysis, and interpretation of financial and operational data.

• Identifies department business information requirements and assists Digital Services analysts in transforming business requirements into logical data models. Works collaboratively with Digital Services to define data needs, gather requirements, and participate in the development and maintenance of "metadata" (data definitions, sources of truth, logic, etc.), as well as to research and coordinate the implementation of computer enhancements.

• Ensures that processes and services are continuously monitored for quality, cost effectiveness, efficiency and regulatory compliance. Engages in process and quality improvement activities. Makes and implements recommendations to the team to improve operational efficiency and to implement new services for areas of responsibility.

Qualifications

Required

• Required Bachelor's Degree Business, Finance or other related fields

• 5 years of relevant experience in management or support of clinical departments with emphasis on effective financial management, financial analysis, utilization and automation Required

• 3 years of relevant experience leadership Required

Preferred

• Preferred Master's Degree Business, Finance or other related fields

• Experience with PACS systems and Epic applications strongly preferred

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.