Associate Specialist
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![]() United States, Illinois, Chicago | |
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Description & Requirements ANDERSEN CORPORATION SUMMARY:
At Andersen, we pride ourselves on our core values of Excellence, Integrity, Innovation, Partnership and being a leader in Corporate Citizenship. Headquartered in Bayport, Minn., Andersen Corporation is the largest window and door manufacturer in North America. We're focused on bringing more light into people's lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. Andersen embraces our nine Employee Resource Networks to celebrate our differences and to champion diversity. In 2024, we were recognized as one of Newsweek's America's Greatest Workplaces for Women and Newsweek's Most Trustworthy Companies in America. Earning the 2024 ENERGY STAR Partner of the Year-Sustained Excellence Award, Andersen is also committed to environmental health and sustainability. No matter your role, you'll have the opportunity to make a difference at Andersen. POSITION PURPOSE:
The Associate Consumer Finance Specialist will execute the Alternative Finance Program which works sales opportunities that were initially turned down and get them financed through coordination with sales representatives and sales managers in the field, the customer, and lending institutions.
JOB RESPONSIBILITIES:
Pull consumer's credit report, analyze, and determine next steps including which lender to send the application to. Update the workflow system on the status and enter next action notes. Communicate to customer, sales rep and retailer when customer does not qualify.
For qualified customers, enter the application into the lender's system and check on the status of lender's decision. Update the workflow system on the status and enter next action notes. Then communicate to the customer, sales rep and consumer finance specialist the status of the application and next steps.
Following up with approved customers by phone to deliver finance terms and any stipulations, answering questions, and overcoming customer objections in order for the sale to move forward. This also includes discussing applications with and influencing lenders to approve the customer.
Gather up the appropriate documents to complete the loan, and ensure loans are signed in a timely manner. Send all documents and/or information to lender to finish processing. Update the workflow system on the status of the application and any issues. Then communicate to the customer, sales rep, retailer and consumer finance specialist as appropriate.
QUALIFICATIONS/SKILLS REQUIRED:
Associate or bachelor's degree
Demonstrated ability to overcome objections, negotiate positive outcomes and present positive image of the company Excellent verbal and written communication skills Detail oriented High personal integrity Ability to follow processes and complete tasks in a timely manner 3 years of relatable experience (consumer finance experience or sales/in-side sales/call center experience preferred) Aptitude to quickly learn and apply technical aspects of consumer finance Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensation package for your preferred role during the hiring process. Successful candidates in this role are expected to earn $61,760-$92,640. CULTURE AND BENEFITS:
"Be Orange. Be You" is how we express our belief that by embracing our differences and empowering you, we'll be a stronger team able to accomplish what otherwise wouldn't be possible. This Orange spirit has helped us become the #1 innovative window and door brand and the one homeowners love the most. It's also why we're committed to supporting you to approach each day with a bright outlook. Benefits include, and are not limited to: * 401 (k) Plan, Employer Fixed Contributions & Company Matching
* Profit Sharing
* Medical, dental, prescription, vision coverage
* Tax-advantaged accounts for healthcare expenses
* Life Insurance
* Paid Time Off, Paid Holidays
* Paid Maternity Leave & Paid Parental Leave
* Dependent Care Flexible Spending Account
* Career Growth Planning & Nationwide Career Opportunities
We look forward to seeing how your unique skills, background and experience will inspire our team and help us continue to be the leader we are today. At this time, we are not sponsoring candidates for work authorization in this position. Should you independently secure work authorization, please consider applying to this position. If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact TACompliance@andersencorp.com. In 2025 Andersen has set a profit sharing target of $3,500 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.
Andersen Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristics protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws. Posting City:
Remote, AZ, Remote, CA, Remote, CO, Remote, ID, Remote, IL, Remote, NM, Remote, NV, Remote, UT, Remote, WA |