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Position: Deputy Operations Program Manager |
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Job Id: 3558 |
# of Openings: 1 |
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Deputy Operations Program Manager
At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value - not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We'd love for you to join our team!
Job Summary
B&A is looking for an experienced
Operations Deputy Program Manager to assist in the coordination, management, and execution of operational programs. The Deputy Program Manager will work closely with the Program Manager to ensure program objectives are met efficiently and effectively. This is a key role in supporting the overall success of programs by managing day-to-day operations, ensuring alignment with business goals, and handling stakeholder communication.
Responsibilities
- Assist the Program Manager in the planning, execution, and tracking of operations programs, ensuring that program milestones and goals are met on time and within budget.
- Help coordinate various projects within the program, ensuring resources are allocated appropriately and timelines are adhered to.
- Regularly track the progress of program activities, update stakeholders on progress, and prepare reports for senior management.
- Identify risks and issues affecting the program and assist in developing mitigation plans to address them.
- Lead and coordinate cross-functional teams to ensure program objectives are being achieved, and help resolve any conflicts or obstacles that arise.
- Help manage program resources, including personnel, technology, and budget, ensuring that the program is adequately staffed and resourced.
- Support the Program Manager in liaising with key stakeholders, ensuring clear and consistent communication on program status, risks, and changes.
- Identify and recommend opportunities for process improvements in the program management lifecycle.
Education and Experience
- Bachelor's degree
- Minimum of two years of experience as a Deputy Program Manager or in a similar role, with a solid understanding of program and project management for programs of similar scope, type, and complexity.
Required Skills
- A Project Management Professional (PMP) certification or equivalent is required.
- Demonstrated knowledge of operational processes and the ability to manage tasks within a large-scale program.
- Proven ability to lead and manage cross-functional teams, including mentoring and guiding team members to ensure program success.
- Strong verbal and written communication skills, with the ability to communicate effectively with stakeholders at all levels of the organization.
- Ability to identify issues, analyze potential impacts, and contribute to problem-solving solutions to ensure successful program delivery.
- Exceptional organizational skills with the ability to manage multiple priorities and meet deadlines.
- Experience identifying, assessing, and managing risks throughout the program lifecycle.
Desired Skills
- Experience working in operations or a related field, with the ability to translate operational needs into program goals.
- Experience with change management principles, ensuring smooth program implementation and adoption across various teams.
- Understanding of budget management and financial tracking within programs.
- Additional certifications such as Agile, Lean Six Sigma, or ScrumMaster would be a plus.
- Familiarity with project management tools such as Jira, Microsoft Project, or Asana for tracking and reporting.
- Experience in managing or coordinating programs across different regions or with globally distributed teams.
- Knowledge of process improvement methodologies and how to apply them within a program management context.
Security Clearance
- Secret clearance to start. The ability to obtain a Top Secret clearance, if required.
More About B&A:
Notable Clients
B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.
Benefits and Programs
B&A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as dental, vision, life & AD&D, disability, Teladoc, accident, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&A's 401(k) plan is available to all employees and includes a company matching contribution.
B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include:
- The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more
- A formal mentorship program
- Job shadowing and cross training opportunities
- Brand Ambassador program
- Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more
- Monthly teambuilding events
- B&A Annual Wellness Challenges: #StepWithB&A, #WalkDuringLunchWithB&A, #VolunteeringWithB&A, #ExerciseDuringLunchWithB&A, and more
At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award.
EEO
B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A's offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities.
EEO is the Law
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