Case Management Coordinator

Job Description

Participates in community outreach and enrollment activities. Provides assistance/ guidance to members, family members and caregivers. Serves on an inter-disciplinary team that provides care coordination, managing the medical, social, and behavioral health needs of enrolled members.

Job Responsibility

• Performs outreach to program candidates among medically underserved populations within the community. Completes related assessment; performs administrative assessment of candidates' eligibility for social services and care management programs. Obtains required signatures and maintains required documentation in accordance with program policies and procedures and state/federal regulations. Assists members in scheduling appointments for consultations, diagnostic testing, program meetings, etc. Collaborates with clinical and non-clinical team members to maintain proper workflows, procedures and documentation. Develops and generates reports summarizing program activities, as required by management. Participates in team meetings to provide non-clinical input regarding member status and activities. Participates in developing relationships with referral sources to facilitate enrollment. Serves as a point-of-contact to program members, family members and caregivers; encourages use of program resources to maximize wellness and independence. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).