Guest Services Representative (Part-Time, Driving)

St. Jude Children's Research Hospital
$19.00 - $30.00
United States, Tennessee, Memphis
262 Danny Thomas Place (Show on map)
Mar 14, 2025
St. Jude's Guest Services team is looking for our next colleague! This is a part-time position (20 hours)/week and it does involve some driving of a St. Jude vehicle. Good motor vehicle record and insurability is required for this role. This role will support St. Jude's Temporary Guest Housing program for non-patient housing. This program provides lodging for students, interns, postdocs, visiting scientists, and new hires. Job responsibilities include: - Driving to and from housing facilities near campus, on campus, and to your assigned work area. - Making lodging reservations. - Answering calls and emails regarding the temporary guest housing program. - Creating welcome packets for guests and visitors. - Assisting with apartment inspections and getting accommodations ready. - Invoicing non-patient guests for monthly rent. If you have a high school diploma/GED, a valid driver's license in your state of residence and a good driving record, and have at least one year of business support experience, apply today! This role is part-time a few days a week M-F, no late nights, and would be ideal for college students or anyone who doesn't need full time right now. Join St. Jude's Guest Services Team! St. Jude's Guest Services teamis looking for our next part-timecolleague! This 20-hour-per-weekposition requires some drivingof a St. Jude vehicle, so a good driving record and insurabilityare required. About the Role: This position supports St. Jude's Temporary Guest Housing program, which provides lodging for non-patient guests, including students, interns, postdocs, visiting scientists, and new hires. Key Responsibilities: Drive to and from housing facilitiesnear campus, on campus, and to assigned work areas. Make lodging reservations. Answer calls and emailsrelated to the Temporary Guest Housing program. Create welcome packetsfor guests and visitors. Assist with apartment inspectionsand ensure accommodations are ready. Invoice non-patient guestsfor monthly rent. Requirements: High school diploma/GED. Valid driver's licensefrom your state of residence. Good driving record(no recent accidents or suspensions). At least one year of business support experience. Why Join Us? Part-timeschedule (a few days a week, Monday-Friday). No late nights! It is ideal for college studentsor anyone looking for a flexible, part-time role. Apply todayto be part of a team that helps create a welcoming experience for St. Jude's guests! Part-Time Guest Services Position - St. Jude Children's Research Hospital This part-time, Monday through Fridayposition will support St. Jude's Temporary Guest Housingprogram, which provides lodging for students, interns, postdocs, visiting scientists, and new hires. There are no late-night shifts. Job Responsibilities: Assist residents with facility-related needs or housing requests to ensure a comfortable, peaceful, and healthy environment. Control access to the housing facility and coordinate with security as needed. Answer inquiries related to guest services, providing information about shopping, dining, entertainment, and travel directions. Date and sign all shift reports. Organize and maintain inventory, ensuring housing is adequately stocked and ready for guests. Maintain a neat appearance and restock supplies. Manage phone activity, including answering calls, taking accurate and complete messages, and providing general information to callers. Enforce housing policies and guidelines for guests. Handle emergencies and unexpected situations in the housing facility. Make housing reservations. Handle special arrival and departure requests. Perform other related duties to support the department's goals and objectives. Maintain regular and predictable attendance. Minimum Education and/or Training: High school diploma or equivalent. Minimum Experience: At least one year of experiencein a service-oriented, customer-focused environment. Licensure, Registration, and Certification Requirements: Must have a valid driver's licensefrom the employee's state of residence. Must have a valid auto insurance policythat meets the Tennessee state requirements. Physical Demands and Working Conditions: The employee must be able to stand, walk, sit, kneel, use hands to handle or feel objects and communicate effectively. Occasionally required to lift and move up to 25 pounds. Close vision, depth perception, and the ability to adjust focus. The work environment is generally quiet, with reasonable accommodations available for individuals with disabilities. The employee must be able to move about the workspace and access work surfaces, shelves, cabinets, drawers, and equipment. Compliance with federal, state and local safety and health regulationsis required. Management reserves the right to modify job responsibilities as needed. If you are looking for a part-time opportunityin a meaningful, service-oriented role, apply today! Compensation In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $19.00 - $30.00 per hour for the role of Guest Services Representative (Part-Time, Driving). Explore our exceptional benefits! St. Jude is an Equal Opportunity Employer No Search Firms St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.