HR Shared Services Specialist

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Effectively review and process HR service requests and transactions related to one or more HR specialties with a high degree of accuracy and adherence to procedures. Accountable for adhering to service standards/metrics for all offerings and ensuring all service standards are met. The position will provide information as well as navigate the organization and vendors on behalf of Northside Hospital employees.

PRIMARY DUTIES AND RESPONSIBILITIES

1. Effectively communicate onboarding processes, procedures, and updates to new hires, recruiters and other HR partners
2. Collects and processes confidential new hire information and paperwork, including education and employment documents, I-9 employment eligibility documents, background check reports, employee health clearance status, licenses, certifications and other credentials
3. Demonstrates strong customer service and problem solving skills, via phone and email
4. Monitors completion of all pre-employment requirements to ensure the new hire is able to attend orientation, as scheduled
5. Compares background check report results to job description requirements to ensure compliance
6. Maintains records and documentation related to the onboarding of employees to comply with legal and company standards
7. Escalates concerns related to background checks, document authenticity and compliance to Onboarding Team Leadership and HR partners
8. Audits new hire data for accuracy in the ATS and HRIS systems
9. Basic knowledge of the state, federal or local Employment/labor laws and regulations.
10. Proficient in the use of Applicant Tracking Systems, Human Resource Information Systems, Microsoft Office applications

REQUIRED

1. High School Diploma or equivalent (GED).
2. Two years of Human Resources or Customer/Client facing clerical experience

PREFERRED

1. Bachelor's Degree from an accredited college or university.
2. Two (2) years of HR Shared Services experience, representing HR/Health insurance industry.
3. Competent with Microsoft Excel.