Operations Manager I - PST

Job Summary
The Operations Manager is a member of the Pasha Stevedoring and Terminals (PST) management team with full responsibility for independently managing teams responsible for terminal and stevedoring operations for assigned terminals, execution of daily operational plans, maintaining a safe and healthy work environment, compliance with applicable regulations, achievement of financial goals, and management and direction of union members.

Primary Objectives

• Plan, execute, and oversee terminal, gate, yard, and/or clerical operations to optimize productivity, safety, and achievement of production and financial targets.
• Direct and coordinate supervisor teams to ensure effective direction and utilization of labor.
• Enforce safety regulations and maintenance standards to manage hazards, prevent injury, and maintain a safe work environment, including facilitation of proper safety instructions delivered to all personnel prior to commencement of work.
• Actively monitor production activities and evaluate key performance metrics to drive continuous improvement, manage budgets, maximize revenue, increase efficiency, and control expenses.
• Effectively manage labor including, but not limited to, selection of staff, discipline, grievance management, and oversight of productive and timely operations.

Duties and Responsibilities

• Supervise terminal, gate and/or yard operations while ensuring compliance with all safety, regulatory, and environmental agencies.
• Direct and manage union workforce to include selection and training of new hires, communication of job expectations, compliance with contractual standards, grievance resolution, and disciplinary action up to and including termination.
• Ensure proper instructions regarding load out, discharge, and equipment are given to Stevedore.
• Plan, review, and coordinate daily terminal activities including yard layout for incoming vessels, cargo and equipment consolidations, and labor manning.
• Communicate with steamship lines and agency personnel to obtain information regarding vessel schedule, cargo information, and other documents necessary for vessel and terminal operations.
• Provide vessel related agency functions including the coordination of lines, pilots, tugs, and other duties as necessary.
• Determine manning requirements for compliance with contracts and obtain sufficient workers to perform the tasks required. Coordinate with the superintendents to ensure a steady allocation of union supervision and workers to both yard and vessel operations.
• Work closely with logistics teams and other business units to aid in the efficient flow of cargo to and from the terminal.
• Develop and maintain positive customer relations by understanding customer requirements, contract terms and conditions, and through the implementation of plans to address those needs.
• Implement and monitor compliance with accident prevention, safety, and workers' compensation procedures. Provide training sessions and on-going feedback to the workforce.
• Provide work status and issue update reports to senior management.
• Maintain positive relations with the union workforce and maintain thorough knowledge of union contracts, ensuring adherence to policy and contract procedures.
• Develop and submit operational schedules, production and safety reports, corrective action plans and other reporting as needed.
• Attend Area Labor Relations Committee meetings on behalf of the company in order to express the company's position with regards to various labor issues.
• Support sales and marketing goals by participating in sales activities and business development initiatives.
• Assist with the management and reporting of equipment and equipment leases.
• Assist with coordination of M&R activity between third party vendors and depots, including data analysis of repair trends and costs.
• Assist with EDI Reconciliation as needed.
• Assist in purchasing, tracking and maintaining stevedore equipment.
• Other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Bachelor's degree in Maritime operations, or related field such as Business, or equivalent combination of coursework and experience in directly-related field required

Licenses and Certifications

• Valid state issued driver license and acceptable driving record required
• Transportation Worker Identification Credential (TWIC) required

Work Experience

• 4+ years' related experience in a shipping terminal required
• Prior experience working with and overseeing ILWU union represented employees required

Required Knowledge, Skills and Abilities

• Understanding of Collective Bargaining Agreements, labor contracts, port practices, and U.S. Coast Guard and Department of Transportation regulations relating to terminal operations, hazardous cargo, and cargo transport.
• Knowledge of principles of vessel and terminal operations for break bulk and container vessels.
• Demonstrated leadership skills with the ability to lead by example.
• Knowledge of safety, facility maintenance, accident prevention, and related standards and regulations.
• Knowledge of port practices with regards to ILWU contracts.
• Understanding of the gear, equipment, and gang make-up required for multiple commodities.
• Ability to make critical decisions in an ambiguous environment under stressful conditions.
• Ability to work independently with minimal direction.
• Effective verbal and written communication skills.
• Good organizational and multi-tasking skills.
• Ability to drive automatic and manual transmission vehicles safely.
• Ability to learn and utilize related proprietary software applications.
• Demonstrated proficiency with Microsoft Office products at the following levels: * Word, Excel, Outlook: Basic level of skill

Competencies

• Builds High-Performing Teams Selects, organizes, and motivates colleagues to work together in a committed way to achieve a common mission and ensures a pipeline of talent for the future.
• Delivers Results Rigorously drives self and others to achieve high levels of individual and organization performance.
• Engages & Inspires Others Leads with energy, self-confidence and understanding in ways that motivate colleagues to achieve more than they thought possible.
• Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations.
• Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems.
• Partners Across Boundaries Works collaboratively and effectively with colleagues throughout the company toward the common good of The Pasha Group.
• Practices our Values Supports and models The Pasha Way; conduct reflects Excellence, Honesty, Integrity, Innovation and Teamwork.

PHYSICAL DEMANDS, WORK ENVIRONMENT, AND TRAVEL
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hear and speak with sufficient clarity to understand and engage in information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device - Often
• Walk/travel within office, terminal, and port environment; crouch/bend to access floor-level areas; climb stairs, ladders, and access hatches - Often
• Use hands/fingers to operate equipment, manipulate documents and small objects, type/complete data input, write - Often
• Reach with hands, arms; lift, move, and manipulate objects weighing up to 50 pounds - Regularly
• Sight sufficient to read instructions, documents, and screen-based information - Often

Working Environment
This role requires work that may involve the following environmental conditions:

• Corporate office environment
• Vessel and terminal environment - includes moving, shifting surfaces, and active production areas including moving vehicles, equipment, and machinery.
• Outdoor/open environments which may involve high/low temperatures, humidity and inclement weather conditions.
• Work days and hours may vary to accommodate operations.
• Work schedule may include days, nights, weekends, and holidays.

Travel
Occasional Must be able to travel independently to U.S. locations including Hawaii.

Screening Requirements
Background Checks
Driving Record Review

Must be fully vaccinated against COVID-19, except as prohibited by law.
The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The salary range listed is based on the geographic zone associated with this role: Aberdeen, WA. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time.

Zone 4: $90,000 - $105,000

This job is also eligible for participation in an Incentive Plan with a target payout based on eligible compensation and corporate/individual performance goal attainment.
Annual Incentive Opportunity: 10% of eligible compensation