Senior Project Manager

Expected Semimonthly Salary:

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

Under minimal supervision of the Project Management Supervisor, the Senior Project Manager (SPM) oversees and manages various small and large project initiatives to meet CCRC business objectives. The SPM completes all intake, onboarding, requirements analysis, project charter documentation, project plan development and updates, and ensuring project sponsors, key stakeholders, and project resources are educated and informed at all times on project status. The SPM leads projects utilizing Project Management Institute (PMI) standards of practice for waterfall, predictive, agile, and hybrid projects. The SPM leads and administers detailed project progress and change management through completion and ensures that completed projects meet the overall expectations of internal and external stakeholders. The SPM will collaborate with CCRC leadership to ensure that all project requirements, deadlines, budgets, and schedules are on track. This SPM assists in business and technical process improvement initiatives by analyzing business functions and protocols, gathering and documenting information, developing process flow diagrams and mind maps, and recommending improvements (process, people, technology) by identifying problems, risks and inefficiencies of processes, policies, and procedures.

To Review the full job description see the Senior Project Manager Job Flyer

Essential Duties And Responsibilities

Within a team environment, the Senior Project Manager position will perform the following responsibilities:

Project Management (90%)

• Collaborate with CCRC leadership, program management and staff, technical personnel, contractors/vendors, and Project Management Division team members to create and manage project plans, including management of timelines, resources, and stakeholders. Provide insight to key stakeholders and project sponsors by developing project goals in alignment with agency strategic plan and KPIs, setting the prioritization of deliverables, facilitate decisions necessary for project delivery and ensure that deliverables meet quality, customer service, and compliance standards.

• Define and manage project scope and objectives, involving all relevant stakeholders, while ensuring project feasibility, driving team member accountability, managing risks, and keeping projects delivered on-time, within scope and within budget, using appropriate verification techniques. Use tools (e.g., MindMeister, Microsoft Visio, PowerPoint, etc.) for mapping processes and requirements, creating the agreed-upon textual and visual representations of the current and future state from the business perspective.

• Review vendor contracts and recommend updates where applicable prior to execution.

• Directly manage small and large-scale projects, ensuring timely delivery, financial, and quality outcomes. Provide insight and regular updates PM division management, key stakeholders and project sponsors.

Administrative (10%)

• Collaborate with CCRC's Learning & Development and Communications/Marketing Teams as needed to assist in the development of user manuals, training materials, communication plans, change management plans, and other documents to enable successful implementation and production transfer.

• Use analysis tools (e.g., traceability matrices, etc.) and ensure that project objectives, scope, requirements, and design are in alignment.

• Participate in meetings and make presentations to staff, executive team, committees, Agency Board of Directors, and other public agencies as needed to successfully share ideas and findings.

Non-Essential Duties And Responsibilities

These duties include tasks that are required and comprise less than 5% of daily functions for this job:

• Periodic assistance with event planning.

• Attend conferences and training as required to maintain proficiency

• Other duties as assigned.

Job Specifications

Minimum Required

• Education: Bachelor's degree in business, information technology/computer science, communications, or related field, or equivalent experience.

• Experience: 5 years' experience in project management with demonstrated responsibility for management of multiple, complex, high-visibility project implementations.

• Professional/Technical Certifications: Active Project Management Professional (PMP) certification

• Technical Requirements:

  • Competency in Microsoft applications (i.e., Word, Excel, Outlook, PowerPoint, Teams, OneNote, One Drive, etc.)

  • Within one year, acquire familiarization and knowledge and understanding of CCRC program areas, funder requirements, HIPAA/MediCal processes, and CCRC program areas to include, but not limited to, Office of Head Start, DPSS, CDSS, and CDE program requirements and standards. Understanding of the business and operations involved in child care center facilities.

• Bilingual Required: n/a

• Behavioral:

  • Expert understanding of formal project management methodologies (waterfall/predictive, agile, hybrid)

  • Experience coordinating project management activities, resources, equipment, and information for various projects.

  • Demonstrated commitment to collaboration, continuous learning and quality improvement, creative problem solving, and producing high-quality work.

  • Proactive and analytical problem solving to produce recommendation delivered with excellent communication.

  • Proven track record of being detail-oriented, extremely organized, and has strong project management skills and experience.

  • Proven success in working with various levels of leadership and demonstrating a strong ability to motivate project team members and foster cross-functional teamwork.

  • Ability to flexibly manage multiple large-scale initiatives while consistently meeting deadlines.

  • Fundamental analytical and conceptual thinking skills.

  • Ability to maintain cooperative, diplomatic, respectful working relationships with all levels within the organization and the public; work as part of a team and collaborate effectively with colleagues; complete projects under tight deadlines even when there are competing requirements and changes in assignments.

  • Excellent planning, organizational and time management skills.

  • Adherence to business confidentiality, including HIPAA and PHI, in accordance with Agency policy and legal requirements.

  • Adherence to technological security in accordance with Agency policy and legal requirements.

• Travel: Some travel/business related driving required; This position requires travel. Staff may choose any mode of transportation (driving, walking, bicycling, carpooling, etc.) to arrive to and depart from the location where attendance is required. Should a staff member choose to drive, the staff member must become an approved driver with CCRC prior to driving on behalf of CCRC. Approved drivers driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver's License and receiving DMV clearance.

• Work Schedule: Hybrid, typically 2-3 days per week (minimum), in office to meet business coordination and project requirements, or as directed by Division leadership.

• Work environment: Office work environment; ambient temperature, moderate noise level, indoors. When working remote, must provide professional office-like environment without distraction and in compliance with CCRC Flexible Work Policy requirements.

• Background & Health Clearance Requirements: Background requirements determined according to the requirements of the program(s) which the Project Manager will be supporting.

• Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including:

  • Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90).

  • Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with "at risk" populations, CA Code of Regulations Title 22, *101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93)

  • MVR / DMV clearance in accordance with CCRC's liability insurance provisions: For positions where driving is required.

  • Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341)

  • CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 - 1596.866)

  • Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995)

Preferred

All minimum requirements above met, plus:

• Experience: Expert experience in information technology project implementations and technology staff/consultant coordination, Facility operations and improvement experience, Early education or other social service, non-profit settings experience, and experience with related policies and procedures is highly desired.

At CCRC, passion and meaningful work is rewarded! We offer employees:

• Competitive compensation package
• Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!
  

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Accommodations: If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (818) 717-1000 ext. 6599 or email them at Recruiting@ccrcca.org.