Booth Manor Service Coordinator/POH Case Worker (Columbus)

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Starting Pay: $16.00

Job Description:

The major function of the Booth Manor Service Coordinator is to provide strength-based case management (including intake) and referral services to all residents of Booth Manor in Columbus who need such assistance. The Service Coordinator facilitates the development of programming in conjunction with the Corps Officers to enhance the social environment of the properties. The Service Coordinator serves as a liaison and an advocate for residents.

The Pathway of Hope Case Manager is responsible for the provision of strength-based case management and coordination of overall services offered to families and individuals through the Columbus Salvation Army Community Center.

What You Will Do:

• Complete intake assessment on all residents
• Provide strength-based case management and referral services to all residents in need of these services.
• Establish and maintain updated electronic and hard file documentation, including emergency information.
• Provide crisis intervention and community referral services as needed.
• Make home visits to residents when appropriate.
• Keep accurate case notes of phone calls, interviews, etc.
• Serve as liaison and advocate for residents with community agencies.
• Update and maintain a resource binder.
• Determine eligibility for programs, make referrals, and assist with application process.
• Maintain and report statistical data for HUD, The Salvation Army, and others as requested.
• Participate in team and Corps employee meetings.
• Coordinate the distribution of vouchers for government commodities programs to participants and assist in getting orders as needed.
• Participate in monthly supervision meetings with supervisor.
• Develop and facilitate educational/support groups, maintaining appropriate documentation.
• Assist in planning and implementation of seasonal activities as requested.
• Attend educational opportunities when appropriate.
• Participate in community meetings and networking as appropriate.
• In conjunction with Corps Officers, plan and coordinate social activities for residents, including monthly birthday parties.
• Provide linkage to Pastoral Care Representative (TSA Officer) for pastoral care, counseling, and support.
• Conduct follow-up case management meetings with participants.
• Enter all required family demographic and outcome data in the SIMS.
• Understanding of and compliance of National Social Service Standards.
• Other duties as assigned.

Minimum Qualifications:

The requirements listed below are representative of the minimal education, experience, skills, and/or abilities for this position.

Education:

• Bachelor's degree of Social Work or a degree in Gerontology, Psychology or Counseling is preferable; appropriate work experience without a degree may be considered.
• Two to three years of experience in social service delivery with senior citizens and/or nonelderly disabled.
• Demonstrated working knowledge of supportive services and other resources for seniors.

Background Checks:

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  Position requires a background check to be completed, and all background check results will be reviewed.

  
  

Experience:

• Working with the elderly and vulnerable populations.
• Basic office equipment, including telephone system, computer, fax machine, copy machine.

Certificates:

• Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment. Must complete both Caseworker Certification Program and SIMS training within 120 days of employment.

Skills/Abilities:

• Able to speak, write and understand the English language in a manner sufficient for effective communication with leadership, field personnel, and clientele.
• Computer proficiency with Microsoft products and ability to learn electronic reporting systems.
• Ability to accept supervision and work with a team of co-workers.
• Ability to work well with clients of diverse cultural and socioeconomic groups, respect.

confidentiality and able to work within ethical and legal parameters of social services.

• To perform job successfully, an individual should be able to use Excel, Access, PowerPoint, word, and Microsoft Office or similar software. Experience with inventory or ordering software and completing government reports preferred.
• Willingness to support the philosophy, goals, mission, and objectives of The Salvation Army.

Supervisory Responsibility: None

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include:

• Good speaking, hearing and vision ability, and excellent manual dexterity.
• Lifting, pulling and pushing of materials up to 25 pounds.
• May requires bending, squatting, walking.
• May require standing for extended periods.

Travel:

• Local and out of county travel as needed, including Divisional Headquarters in Indianapolis, IN.

Working Conditions:

Work is performed in a community Corps and residential environment. May require some weekend and evening work.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

This job description should not be interpreted as an all-inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.