Product Specialist - Quality Assurance & Manual Tightening

Atlas Copco companies develop, manufacture, service, and rent industrial tools, and construction and assembly systems.

Your role:

Create technical product marketing and support activities designed to ensure complete customer satisfaction of Atlas Copco's advanced assembly tools, controllers and associated software.

• Maintain expert status in all technical aspects of products of responsibility.
• Assist the ACTA organization with quality, delivery, and pre-sale technical support matters for all products of responsibility.
• Work with Sales to provide high-level technical assistance to customers in pre-sale activities, such as product presentations, seminars, and demonstrations.
• Be able to connect principles related to assembly technology with customer needs and opportunities related to Industry 4.0 concepts.
• Gather product development needs and lead collaboration with the product company.
• Develop training material, including audio and video formats.
• Help create product-related marketing content.
• Work with relevant personnel to lead the necessary actions to resolve product quality issues until closure.
• Work with relevant personnel to accomplish product and software validation activities before customer implementation.
• Develop action plans, communications, resources, and scheduling to complete tasks.
• Work with multiple departments within the company in a professional, positive, and constructive way.
• Travel domestically to customers to support execution of the above activities (approx. 30% travel can be expected)

To succeed you will need:

• Bachelor's degree from a university in Mechanical, Industrial or Software Engineering, Information Technology or Computer Science (or related discipline),
• 2+ years of related industry training.
• Our employee will have experience with networking, wireless communication, and associated technologies.
• You have basic knowledge of manufacturing and assembly processes.
• Understanding of concepts related to torque tools, fastening theory and plant floor communication devices.
• You will interpret technical specifications, analyze challenges in assembly processes, develop solutions to address customer needs, express solutions verbally and in writing.
• You can deliver presentations to multiple audiences, from internal sales to external customer plant or tech center personnel.

In return, we offer you:

• Ample opportunities for professional development.
• A culture known for respectful interaction, ethical behavior and integrity.
• Access to global job opportunities, as part of the Atlas Copco Group.
• New challenges and new things to learn every day.
• Generous company benefits.
• A fun and innovative company culture.

View our Culture Video to learn more about our global and mission-filled culture.

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