IT Product Manager

Pittston, PA / This is a hybrid position.

IT Product Manager at Benco Dental

At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!

What's in it for YOU?

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  Excellent Compensation Packages

  
  
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  Medical, Dental and Vision Benefits Effective on Day 1

  
  
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  401k Package, Paid Time Off Program, and Profit Sharing

  
  
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  Flexible/At Home Working Options

  
  
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  Associate Discounts and Community Giveback Programs

  
  
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  College Tuition Savings Program

  
  
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  Caring Family Culture Toward all Associates

  
  
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  Certified as a FORTUNE Great Place to Work

  
  
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  Opportunities to join resource groups that promote Diversity, Equity, and Inclusion

  
  
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  Family owned for 90+ years

  
  

Position Summary:

As an IT Product Manager at Benco, you will be responsible for driving the strategic planning and execution of multiple software initiatives, ensuring they align with business objectives and meet customer needs. This role demands a proactive project leader who can manage projects from conception through to launch, keeping stakeholders informed and engaged throughout. You will work closely with Sales Operations, Sales Management, Marketing, and other internal teams to deliver impactful, user-centered software solutions that drive revenue growth and elevate customer satisfaction.

In this role, you will collaborate with development teams and Application Development Managers to prioritize and plan project tasks, as well as coordinate scrum activities to ensure smooth, agile project execution. Your responsibilities will include managing project timelines, aligning resources, implementing A/B testing strategies, and leveraging customer feedback to guide decisions. Additionally, you will play a pivotal role in promoting agile practices and project management excellence across the organization, ensuring best practices are followed and project objectives are consistently achieved.

Do YOU Possess These Skills and Attributes?

• Demonstrated leadership in a product owner role, with experience in scaling product teams and processes.
• Knowledge of software development best practices, marketing strategies, and customer engagement techniques.
• Strong analytical skills, with proficiency in using data analysis tools to guide decision-making and identify market opportunities.
• Outstanding communication and interpersonal skills, capable of inspiring and leading teams across functional boundaries.
• Able to establish credibility with clients, partners, and colleagues and to influence a diverse group of stakeholders.
• An entrepreneurial spirit and drive with the ability to succeed in a fast-paced environment.
• Exhibits strong presentation and meeting facilitation skills. Comfortable negotiating with and presenting to IT and business leaders.
• Knowledge of agile development methodologies and IT project management.

Do These Responsibilities Interest YOU?

• Collaborate with senior executives across Sales Operations, Sales Management, Marketing and other internal departments to deliver compelling, customer-centric solutions.
• Lead and mentor a team of product owners and cross-functional teams to ensure high-quality delivery and adherence to best practices in agile product management.
• Oversee the software development lifecycle from concept through deployment, focusing on maximizing business impact and customer satisfaction.
• Champion continuous improvement by integrating advanced A/B testing methodologies to enhance user interaction and drive revenue growth.
• Utilize analytics and user feedback to refine product features and prioritize the product backlog effectively, ensuring alignment with broader business objectives.
• Foster an agile development culture emphasizing iterative releases, MVPs, automated delivery processes, and effective change management to enhance customer adoption.
• Develop strategic partnerships with IT, Marketing, and external stakeholders to leverage technology trends and innovative solutions that enhance the user experience and business outcomes.
• Inspires their team while working hands-on in the team with a collaborative style.
• Translates broad strategy into actionable plans and next steps that can be implemented by individuals or small teams.

Do YOU Meet These Requirements?

• Bachelor's Degree in Computer Information Systems or equivalent
• 1-3 years of professional experience

Who We Are: It's our Mission to Drive Dentistry Forward

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930-a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking "What does the customer want?"

If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!

We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.