eCommerce and Marketing Performance Analyst

Are you a data enthusiast known for transforming insights into actionable business strategies? We invite you to become an integral part of the Performance and Insights Team within our Ecommerce & Marketing department. As our Performance Analyst, you'll be the driving force behind our data-driven decision-making, shaping the future of our marketing and ecommerce initiatives. Want to be part of a global company ? Apply today!

You'll do a mix of customer, ecommerce & marketing analytics, strategy, and innovation. This will involve:

• Deep-Dive analytics: Utilize your proficiency in SQL, R, or Python to dissect complex customer, e-commerce, and marketing data. Your analytical thinking will reveal trends and insights crucial for our strategic direction.

• Direct impact: Develop actionable improvement plans to enhance the ROI of our e-commerce and marketing efforts. Your work will directly influence customer behavior, optimizing their journey across our platforms.

• Collaborative excellence: Work alongside a diverse team, crafting a performance capability roadmap that aligns with our corporate strategy. Your insights will foster a collaborative environment that values data-driven decisions.

• KPI mastery: Design, manage, and refine KPI frameworks. Regular reporting to leadership will keep them abreast of trends and strategies, ensuring alignment with business goals.

• Knowledge sharing: Act as a Subject Matter Expert in customer, marketing & ecommerce analytics, nurturing a data-driven culture. Your guidance will empower other teams, fostering excellence in performance & insights.

We're looking for someone who can come up with simple solutions to complex problems. To join us you need:

• Desired education level: Master (applied economic science, business administration,..)

• Desired years of experience: minimum 5 years of relevant experience required

• A background within Management Consulting is a strong plus

• At least 5 years of experience in a similar role, proving your analytical and strategic capabilities.

• Experienced in: Customer data & data analysis tactics, Mixpanel, Google Analytics, event tracking, design and delivery of presentations, BI systems & reporting tools (Tableau, Google BigQuery, Qlikview,...)

• Proficiency in statistical languages such as R and Python, along with strong SQL skills for data retrieval.

• Highly proactive, a critical thinker, and an excellent communicator who thrives both independently and in a team setting. Your focus on continuous improvement and problem-solving sets you apart.

• Outstanding skills in developing and delivering presentations, effectively engaging diverse audiences.

• Proficient in articulating complex concepts in a manner that is accessible to both technical experts and business-oriented individuals.

• You thrive in dynamic environments, proactively identifying opportunities for innovation and tackling complex analytical challenges.

You'll be part of a people-centric culture, where your well-being matters. Our comprehensive package offers standard benefits such as medical, dental, and vision, plus unique benefits such as our onsite health clinic and our incredible dollar for dollar 401(k) match up to 6%. At our HQ, there's an on-site preschool, restaurant and where you can get active or enjoy our regular team get-togethers.

We also offer:

• Hybrid work schedule

• Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

TVH is an Equal Opportunity Employer. TVH will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older.