System Administrator

SunOpta is looking for talented individuals that demonstrate our most valued behaviors: Passion, Dedication, Speed, Entrepreneurship, Customer-Centricity, and Problem-Solver, to help create a brighter, healthier, and sustainable future of food!

Job Summary:

The System Administrator is responsible for managing, maintaining, and securing the organization's virtual and on-premises server infrastructure, with a strong focus on Hyper-V and Microsoft Azure environments. This role ensures the reliability, performance, and security of all server systems while implementing best practices for system administration. The ideal candidate will have a security-first mindset, experience working with a Security Operations Center (SOC), and familiarity with Meraki networking hardware. Additionally, the System Administrator will collaborate with IT teams to enforce security policies, manage system updates, and troubleshoot issues, while also working with vendors and end users to support training and implementation as needed.

This position requires knowledge of Windows Operating Systems, Hyper-V, Microsoft Azure, Microsoft 365 (all included applications), Apple & Android OS, Active Directory, Intune, Microsoft Entra (Azure Active Directory), SCCM, Ticking Systems (ServiceNow), and TeamViewer. A good understanding of networking principles is required.

Candidates will need to demonstrate initiative, strong problem solving and troubleshooting skills, and the ability to work in a team, while also assuming individual responsibility for their work.

Essential Functions of the Job:

• Plan, Build, Manage, maintain, and decommission physical and virtual servers within the organization's network.
• Collaborate with IT teams to implement policies, manage updates, and troubleshoot issues.
• Ensure optimal performance and security of all endpoint systems.
• Work directly with end users, software support, and vendors to assist with training and implementation as needed
• Remote problem triage (break/fix), resolution, and recording/reporting
• Imaging devices using PXE boot, Autopilot, USB drives, etc.
• Troubleshooting problems using KT Method
• Asset management
• Additional responsibilities working in the Microsoft Technical stack
• Maintaining technical documentation
• Researching and learning new and existing technologies
• Individual and team project management

Supervisory Responsibilities:

• None.

Minimum Qualifications:

• Five or more years relevant work experience
• Able to lift and carry up to 50 lbs.
• Strong organizational and prioritization skills, detail-oriented, and strong interpersonal skills
• Excellent communication skills, both written and oral, with both technical and non-technical users

Preferred Knowledge

Active Directory, Intune, Microsoft (Office) 365 (All Apps), Microsoft PowerShell, Microsoft Windows Operating Systems, Mobile Devices, Network Protection Services, Printer Services, SCCM, SharePoint, Teams Devices, BarTender Software, Certificate Services, Cisco Umbrella, IP Telephony Devices, KnowBe4, Manage Engine, Meraki, Microsoft SQL, Oracle E-Business Suite (EBS), Openpath, PowerApps, Power BI, Redzone, Ricoh Printers, RFgen, Rockwell Automation, Sentinel, ServiceNow, Varonis, WinSCP.

Preferred Skills:

Ability to learn quickly using Google or technical manuals, Call-Tracking System, Desktop Administration, End-User Support, Microsoft 365 Administration, Intune Administration, Azure Administration, Entra ID Administration, Exchange Administration, Meraki Administration, Teams Administration, TeamViewer Administration.

Preferred Qualifications

• Bachelor's degree in information technology
• CompTIA A+, Network+ and Security+
• Microsoft Certification
• Cisco Certification

Featured benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid Family leave
• Paid maternity leave
• 401(k) with Match
• Voluntary Life, Accident, Critical Illness and Hospital indemnity
• Paid Holidays
• Tuition assistance
• Short-term and Long-term Disability insurance

Additional Considerations:

• Travel Expectation: Up to 20% including travel to Canada.
• This role is a remote work position
• Must be available for escalations during an on-call rotation: nights, weekends, and holidays; occasional travel to out-of-town locations will be required.
• Relocation or international remote working arrangements (outside of the US) will not be considered.

Work Environment/Physical Demands:

Approximately 80% of the work is performed in an office environment. 20% of work may involve being in the agricultural or manufacturing environment.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

AN EQUAL OPPORTUNITY EMPLOYER
EOE M/W/VET/DISABLED