Centralized Maintenance Coordinator - Smart Home

Tricon Residential is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon's culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life's potential.

We strive to be North America's premier rental housing company. Our business philosophy involves taking care of our team first - empowering them to provide our residents with exceptional service and to positively impact the local communities where we operate. By providing an enhanced living experience, our residents rent for longer periods of time, treat our properties like their own, and share their experience with friends and family. This is how we continue to grow, and it is an approach that has proven to generate positive returns for our stakeholders.

For more information, visitTricon Residential.

Job Description

Manage Work Orders

• Coordinating with various resources to manage and complete open Smart Home work orders daily
• Updating Smart Home work orders in WO system with daily updates provided by vendor, PM team, IT and Maintenance Technicians
• Communicating with Resident's and troubleshooting Smart Home work orders

Qualifications:

• Excellent written and verbal communication abilities.
• Strong typing skills
• Proven ability to multi-task
• Problem-solving experience is a plus
• Prior Maintenance experience preferred

Minimum Requirements:

• High school diploma or GED.
• Prior customer service experience.
• Excellent attention to detail.
• Knowledge of Yardi preferred

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.

Salary Range

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.