Business Analyst II

This is a remote role that may be hired in either Arizona or North Carolina.

The Credit Portfolio Analytics & Reporting group is responsible for providing actionable, data-driven insights to help Credit Administration (Second Line of Defense) and Loan Administration (First Line of Defense) understand, evaluate, predict, and report inherent & emergent risk within the Commercial Banking.

We seek an Advisory & Solutions Analyst whose primary focus is to support delivery of solutions that are based upon a wide range of use-cases. More specifically, this individual will be a critical pillar of a larger team that is tasked with developing both, stackable & snackable, content to empower our stakeholders with a deep understanding of the underlying business segments.

This position performs advanced data analysis to identify factors that affect business profitability, growth, and efficiency. Assesses current practices, collects information and industry trends, and creates specifications to support business operations. Determines improvements or solutions to address identified issues. Prepares technical reports by examining and summarizing data. May occasionally guide less experienced analysts or assist in development of process enhancements.

Providing support to deliver solutions including, but not limited to:

• Participating in detailed business requirements gathering
• Translation of business requirements into technical specifications
• Assisting with data identification, data analysis, and data profiling
• Partnering with the Credit Data & Credit Systems Teams to procure data
• Helping with development of dashboards in accordance with approved requirements
• Making iterative enhancements to dashboards & solutions based on stakeholder feedback
• Supporting the productionalization & maintenance of a portfolio of dashboards

Partnering with the Senior Analysts & Advisors to become deeply engaged with the Business Segments and Lines of Defense which will allow for creation of relevant & meaningful analytical content for stakeholder consumption. Creating a "trusted advisor" atmosphere and brand.

Assisting with ad-hoc analyses when applicable and presenting results in a clear & concise manner that stakeholders and end users can understand and use.

Developing and maintaining area(s) of technical knowledge and expertise, engaging with other team members in project reviews and technical consultations.

Continuously enhance knowledge & skills regarding analytical tools, techniques, and methodologies.

Looking for opportunities to enhance our current analytical capabilities and develop new analytics products.

Managing workload in accordance with priorities to deliver quality, timely results.

Establishing effective, cross-functional relationships to enable successful collaboration & thought-sharing.

Promoting a positive work environment that embraces SVBs Culture and Values.

Bachelor's Degree and 3 years of experience in System Support or Analytics OR High School Diploma or GED and 7 years of experience in System Support or Analytics

• Command understanding of Tableau Desktop, Tableau Server, and Business Intelligence Methodologies & Best Practice.

• Experience in transforming business specifications and requirements into well documented processes (user and technical documentation).

• Ability to frame business questions in data and analytical terms and translate analytical results into business terms.

• Foundational or better SQL skills and solid understanding of relational databases and data models.

• Experience creating data pipelines using Python, SQL, and/or Alteryx to produce compelling visualizations using Tableau in the event data elements are not readily available in a reporting layer environment.

• Experience with data cleansing and testing.

• Strong analytical and problem-solving skills.

• Demonstrated ability to self-manage and multitask in a dynamic, ever-changing environment. This includes flexibility to work/manage variety of projects as priority dictates.

• Solid communication skills and ability to build relationships and work with stakeholders from across the organization.

• Undergraduate degree or technical equivalent.

• 3+ years of experience in analytics and/or business intelligence field.

• Tableau Specialist Certification and/or Tableau Desktop Associate Certification

• Professional certifications for SQL and/or Python

• Alteryx Designer Certifications (Core, Advanced, or Expert)

• Experience with Microsoft Power BI

• Background in Banking/Finance industry

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.