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Tricon Residential is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon's culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life's potential. We strive to be North America's premier rental housing company. Our business philosophy involves taking care of our team first - empowering them to provide our residents with exceptional service and to positively impact the local communities where we operate. By providing an enhanced living experience, our residents rent for longer periods of time, treat our properties like their own, and share their experience with friends and family. This is how we continue to grow, and it is an approach that has proven to generate positive returns for our stakeholders. For more information, visitTricon Residential. Job Description
The Maintenance Technician III is responsible for providing an exceptional and consistent customer service experience in all interactions with residents of the Single-Family Rental Community (SFRC). They will be responsible for the completion of all maintenance requests/work orders on occupied homes and properties within their assigned geographic territory and/or Community.
Essential Duties and Responsibilities include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.
Respond to and complete work orders in a professional and timely manner, while following Tricon's standard operating procedures, code compliance, and safety guidelines. Provide exceptional customer service when interacting with residents and vendors Courteous and prompt communication with team members and management Perform and track all preventative maintenance and risk management needs in all common areas, amenities, and buildings Practice cost-containment and expense control by repairing instead of replacing parts whenever possible, minimizing waste, and using or requesting the proper equipment/tools. Assist with make ready/unit touch-up cleaning procedures and/or work orders as needed or requested, including but not limited to:
Install and/or troubleshoot smart home technology - program front door locks, leak sensors, and thermostats Install EV car chargers as needed Utilize Inside Maps technology to photograph new homes and inventory all assets Troubleshoot and repair HVAC systems Replace electrical circuit breakers Clean/replace faucets, sinks, drains, toilets, water heaters, disposals and sump pumps to include minor plumbing repairs Caulk and grout, as needed Test for current, replace receptacles and GFCI's Replace light fixtures, ceiling fans switches, outlets and perform other minor electrical work Repair/install strikers, latches, hinges, doorknobs, locksets and lockboxes Repair/replace/rescreen window screens Install pre-hung doors and repair/install windows, panes and blinds Replace baseboards, door casings and moldings Install/repair cabinet doors, hinges and fixtures Patch holes touch up and paint properties Proactively assist with the maintenance and cleanliness of the amenity areas, common areas, and grounds throughout each property (including but not limited to power washing, blowing, sweeping, basic cleaning, removal of trash/construction debris/pet waste, and touch up painting of signage, curbs, doors, and walls as needed.) Attend and assist in community functions such as resident events and grand openings Consistently maintains a safe and clean working environment Maintain the shop/work area and keep inventory log of items used; being proactive in supply replenishment requests Capture timesheets and enter all required data into work orders in an accurate and timely manner. Accurately utilize technology (inventory tracking system, work order system, company vehicles, etc.) to drive productivity and continuous improvement of maintenance service to our residents
Qualifications:
Skilled in repair and maintenance of household HVAC systems Experience with basic residential electrical services Ability to work on-call and overtime hours as needed Experience with residential handyman tasks/projects Ability to correspond (in writing and verbally) effectively with residents, management, team members, and vendors Experience in the installation, maintenance, troubleshooting and repair of plumbing and electrical systems is a plus Work safely, wearing Personal Protective Equipment
Minimum Requirements:
High school diploma or GED EPA 608 Certification for Refrigerant Management (At least Type II or Universal Certification required) 2 years maintenance/construction background Valid Driver's License to operate golf carts and company vehicles Daily travel between properties Must be able to work in environmentally and physically challenging working conditions Must be able to lift objects weighing 50lbs or more regularly Must be able to effectively communicate via written notes on individual work orders Must be available to work a rotating "on call" schedule including weekends
Preferred Requirements:
Bi-lingual Professional certifications (electrical, plumbing, etc.) Bachelors Degree or above Multifamily maintenance experience
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including:
Frequently required to sit, talk, and hear. Regularly required to stand and move; use hands to grasp, squeeze, finger, handle, and feel; reach, push, and pull with hands and arms; twist; reach overhead; stoop, kneel, squat, bend, and crouch. Regularly required to climb and descend stairs and ladders. Regularly lift, carry, and move up to 50 pounds. Vision abilities required by this job include close vision, distance vision, and depth perception. If driving a company-provided vehicle: coordinate hands and feet, incorporating vision and hearing, to drive safely. At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive. Salary Range Placement within this compensation range will be determined by the candidate's knowledge, experience and skills. $57,280.00 - $95,460.00
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Tricon Residential
Mar 24, 2025