Account Manager

Spectraforce Technologies

Mar 27, 2025
Job Title: Account Manager Location: Mettawa IL 60045 - Hybrid Required - 3 days onsite / 2 remote Duration: 12 months - based on performance and business needs Description: Looking for account and client services candidates. No creative managers, project managers, no media buyers, sales, production. The candidate must understand how digital and print commercial materials are developed and utilized. What are the top 3-5 skills requirements should this person have? Experienced Agency Account Manager who possesses ability to think strategically and can provide solutions that can help our marketing partners meet their objectives. Maintains a deep understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving. Demonstrate the ability to manage multiple products and projects -- prioritize and multi-task to enhance productivity and manage workload. Detail-oriented and ability to communicate well verbally and in writing. Maintains broad experience developing relationship and growing accounts. What are the top 3-5 skills requirements that would be nice to have-but not required? Pharmaceutical Experience: Demonstrates an understanding of pharmaceutical marketing, product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal Digital background: familiarity with online tools, apps and digital solutions that are critical to success in the pharmaceutical marketing space Will there be Domestic and/or International Travel: Infrequently, domestic / international travel may be requested. PRIMARY FUNCTION / PRIMARY GOALS / OBJECTIVES The Account Manager serves as the primary liaison between the Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency's creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals. KNOWLEDGE / SKILLS: Maintain knowledge of guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance. Possess a thorough understanding of their accounts' (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position. Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving. Demonstrate critical creative thinking and problem solving skills. Demonstrate clear and concise written and verbal communication skills. Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload. Demonstrate leadership in conflict resolution to facilitate effective outcomes. Possess ability to work in a high-volume, rapidly paced environment. Project/Process Management Collaborate with the brand team in the development of creative briefs. Recommend key promotional tactics that align with the strategy and goals of the brand. Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders. Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to. Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget. Develop annual forecasts. Conduct financial reconciliations on a monthly basis. Track time on a daily basis. Accountability / Scope Reports to Ad Agency Group Account Manager. Partners with creative team on project initiatives. Accountable for strategic direction creative/tactical execution, compliance to all related guidelines and budget. Adherence to all company-wide financial policies. Qualifications Bachelor degree required. Master's degree or equivalent related project or functional experience is desirable. Total account management experience - minimum of 5-7+ years. Pharmaceutical industry experience preferred (both U.S. and Global). In-house ad agency/ad agency experience a plus. Excellent communications skills: verbal, presentation, written. High energy, positive, organized individual who is comfortable in a high-visibility role. Ability to manage high volume project scope in a fast paced creative environment. Great collaborator with ability to focus on both the big picture and small details.