Site Reliability Engineer, AI/ML Platforms

JOB LEVEL

ADDITIONAL JOB LEVELS

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EMPLOYEE ROLE

The Opportunity

We're looking for an outstanding, Site Reliability Engineer for Adobe's AI Training and Inference Platforms within Adobe Firefly. You will be part of a team of Site Reliability Engineers closely working with the Engineering teams on building, scaling, and securing the AI Platform. This enables the Firefly product teams to easily manage and deploy Machine Learning capabilities used by Adobe client applications.

The Applied Research groups from Adobe Research and other App Teams in Adobe will deploy thousands of models onto this platform in a variety of lifecycle stages (early research, development, productization, optimization, etc). This platform will offer ML model training and serving at scale, with high-cost efficiency, and on a wide variety of hardware platforms across multiple clouds.

What You'll Do

• Identify and implement methodologies and solutions to increase reliability, scalability, security, and efficiency.
• Ensure the highest uptime and Quality of Service (QoS) for Adobe's customers through operational excellence.
• Define service level objectives (SLOs) and indicators (SLIs) to represent and measure service quality.
• Support and maintain globally distributed, multi-cloud (public and/or private) environments.
• Automate common, repeatable tasks at a large scale to streamline operational procedures.
• Identify areas to improve service resiliency through techniques such as chaos engineering, performance/load testing, etc.
• Coordinate with other Adobe platform teams and service providers (primarily AWS) to innovate on Generative AI as a Service.

What You'll Need to Succeed

• A Bachelor's or Master's degree in Computer Science, Electrical Engineering, a related field, and 5+ years relevant industry experience.
• You excel in undefined environments and get excited about finding pragmatic solutions to complex technical or organizational challenges.
• You keep up with the industry trends and grow your knowledge and skills to solve technical problems.
• Experience in building and scaling distributed systems, as well as experience with containerization and orchestration technologies like Kubernetes.
• Production level expertise with containerization orchestration engines (e.g. Kubernetes) and proven understanding of modern, continuous development techniques and pipelines (IaC, CI/CD, ArgoCD, Git)
• Fundamental programming skills, ideally practical experience in one (and preferably more) of the following languages: Python, Go
• Good knowledge of infrastructure configuration management tools like Ansible and Terraform.
• Experience in using observability and tracing-related tools like InfluxDB, Prometheus, and Elastic Stack.
• An understanding of AI/ML, including ML frameworks, public cloud, and commercial AI/ML solutions - familiarity with Pytorch, SageMaker, HuggingFace, NVIDIA TensorRT or OpenAI Triton a plus.

#FireflyGenAI

Application Window Notice

There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We're glad that you're pursuing a new opportunity at Adobe!

Put your best foot forward:

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Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

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