Job title: Digital Project Manager
Location: Local to Irvine, CA; Mettawa, IL (60045
); or New Jersey - Hybrid Required 3 days onsite / 2 remote
Duration: 12 months (possibility for extension or conversion to FTE based on performance and business needs)
What are the top 3-5 skills, experience or education required for this position:
- Digital PM experience
- Ability to manage multiple concurrent projects
- Web/technical background helpful
- Detail oriented
- Strong communication skills
Purpose Statement:
Describe the primary goals, objectives or functions or outputs of this position:
- The Digital Project Manager (Web) is a team member of the Digital Lab Web channels team within US Commercial Digital Lab.
- This role requires an experienced digital project manager preferably with Pharma or similar industry experience to work in a fast-paced agency like environment delivering multiple small-to large scale digital tactics including websites, email, banners, apps and more.
- The digital PM will manage a portfolio of web projects for the enterprise on AEM platform. The digital PM should be comfortable being client-facing, working with multiple agency partners and internal teams such as strategy, creative, author, web specialists, tech and quality assurance teams.
Major Responsibilities:
List up to 10 main responsibilities for the job. Include information about the accountability and scope.
- Have a complete view of all active web projects for the therapeutic area assigned and take an active role in moving projects forward by partnering with the web specialists' team.
- Collaborate within a cross functional team throughout the workday, performing proactive identification of potential challenges and supporting the web team to ensure on-time project delivery.
- Identify, troubleshoot, and document issues and recommend process-based solutions.
- Understand AEM Authoring environment and publishing process in order to help assess best delivery strategy.
- Be able to support the web specialist team members with Veeva submission tasks for projects and track project status while projects are in Veeva
- Lead status calls and facilitate in efficient manner that benefits the web channels team: bring awareness to potential risks and connect the dots btwn projects within the therapeutic area assigned that the specialists should know about.
- Help with estimation process for a category of project type by supporting the web specialist team with potential consultation from appropriate tech teams
Qualifications:
List required and preferred qualifications (up to 10). Include education, skills and experience.
- Bachelor's Degree preferred
- A strong knowledge of best practices in project management
- A solid understanding of technical development responsive websites, emails, banners and iPad application development
- General web experience, Adobe Experience Manager (AEM), web platforms, providing status updates, managing risk issues, rate logs, Excel, SmartSheet, managing milestones, and tracking tasks.
- 3+ years of experience contributing to enterprise website that include migration and online production (using AEM and/or other web content management system)
- Some experience with a technical background with web platforms, CMS tools, UI/UX, CSS overlays, and Adobe Experience Manager (AEM).
- Strong understanding of Web Development
- Competency with web UX conventions and standards, including accessibility and SEO
- General knowledge of web technologies such as HTML, CSS, JavaScript, etc plus.
- MS Office Suites background (Word, Excel, PowerPoint, etc.).
- Experience with project tracking through Jira / Confluence, Smartsheet, Trello, Workfront, SmartSheet
- Proficiency in Google Drive Sheets, Docs and Slides
- Exposure to Agile development process preferred
- Experience in pharmaceuticals or another highly regulated industry preferred
- Experience with Veeva is plus
- Experience with Workfront is a plus
Competencies:
- Self-motivated individual with excellent interpersonal skills
- Excellent organizational/time management, planning/prioritization skills and troubleshooting skills
- Requires strong collaboration and people skills to be effective managing through a highly matrixed organization
- Effective negotiation and conflict management skills
- Extreme attention to detail and follow-through on execution.
- Comfortable juggling multiple, concurrent with tight deadlines
- Excellent judgment and the ability to handle escalated situations
- Proven ability to build relationships and work independently
- Professional manner and approach in working within a team
- Acumen for how digital agencies operate: scope of work process/mgmt., timelines
- Inquisitive, strong analytical skills, including the ability to infer and apply learnings.
- Outstanding communicator and comfortable interacting with a diverse group of technical and non-technical people
Key Leadership Competencies:
- Positive "all for one" approach to team deliverables and priorities.
- Builds strong relationships to enable higher performance.
- Learns, fast, grasps the "essence" and can change course quickly where indicated.
- Raises the bar and is never satisfied with the status quo.
- Creates a learning environment and open to suggestions.
- Embraces the ideas of others, nurtures innovation and manages innovation to reality
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