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Senior Coordinator, Operations Support

The J.M. Smucker Company
Apr 02, 2025

Your Opportunity as the Senior Coordinator, Operations Support

Manage the completion of payroll for hourly technicians in our McCalla, AL manufacturing location. Serve as the point of contact for our order management system and flow to support a variety of administrative tasks across Operations Manager, Human Resources, Purchasing, and Accounting.

Location: McCalla, AL

Work Arrangements: 100% onsite

In this role you will:

  • Reconcile timecard transactions for hourly payroll using a timekeeping software (i.e., Workday)

  • Develop an expert level understanding of Workday timekeeping software and site payroll policies; provide training and technical support to the facility

  • Understand and comply with payroll procedures and identify opportunities for coaching and process improvements for the Operations Team

  • Assist with investigation of payroll issues, and correct timekeeping errors leading to inaccurate pay in a timely manner

  • Monitor and maintain attendance records for Operations Team

  • Serve as the Area Record Coordinator for onsite and offsite record storage

  • Track Operations Technician reviews and working with the Operations Departments to complete them

  • Manage local vendor relationships for employee uniforms and cafeteria vending products

  • Perform general administrative duties includinggreeting visitors, mail distribution, office supply inventory/ordering, FedEx shipments, insurance certificate tracking, and reconciling miscellaneous invoices

  • Assist with new hire orientation and onboarding by managing assignment of lockers, and providing training in areas of expertise

  • Support the execution of plant events, meetings, and visits as well as community relations activities

  • Support site communication processes through plant emails, flyers, and updating video monitors and bulletin boards, etc.

  • Assist in managing the site employee store includingstaffing, ordering, pricing, inventory, and sales tax reporting

  • Assess plant processes in areas of responsibility, identify areas for improvement, and implement changes as needed

  • Provide support as needed for the Operations Director and Managers

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

  • High School diploma or GED

  • 2+ years of related experience

  • Must be proficient with Microsoft Office Suite including Excel and PowerPoint

  • Experience working within enterprise-wide systems (ex: Oracle, Workday, Marketplace, etc.)

  • Strong analytical, customer service, communication skills, and strong attention to detail

  • Prior experience handling confidential information with discretion

  • Flexibility to support off-shifts or weekends

Additional skills and experience that we think would make someone successful in this role:

  • Associates Degree

  • Experience processing payroll and invoices, or general accounting

  • Advanced Excel and PowerPoint skills

Learn more about working at Smucker:

  • Our Total Rewards Benefits Program

  • Our Thriving Together Philosophy Supporting All Impacted by Our Business

  • Our Continued Progress on Inclusion, Diversity and Equity

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