Content Designer - 1439045

The mission of Cisco IT is to empower our people to do the best work of their lives. In IT Design, we're at the forefront of crafting experiences that enhance engagement and productivity for Cisco's workforce. This includes helping to define the future of work in an AI-driven world, aligning to Cisco's commitment to innovation, speed, productivity, and competitive advantage. Join us and be a part of a team dedicated to driving transformation and perfection at Cisco.

You'll design experiences to improve usability and ensure consistency and clarity. You'll work closely with UX, research, and visual designers and collaborators across the organization to build productive, inclusive and accessible experiences for our workforce. You will:

• Design and influence user experiences to ensure accuracy, efficiency, and adherence to our established guidelines and standard methodologies.
• Work with SME's, product owners, and leaders to craft clear, effective content in user experiences that meet user needs business objectives.
• Collaborate closely with our UX, visual design, and research teams to build and test content, the way it's organized, and how it's presented in the product. This may include microcopy, taxonomies, navigational elements, information architecture, and other product content.
• Partner with our research team to conduct usability studies on existing interfaces and use the results to evaluate content impact and improve usability.
• Use systems-thinking to improve the user experience. This could include improving information architecture, contributions to the design system, and style guide documentation.

• Bachelor's degree or equivalent practical experience and a minimum of 4+ years' experience in communications or design.
• A portfolio with examples in website design, communication design, product design, or information design.

• 5+ years of experience as a content designer/copywriter, UX designer, UI writer, or related role and a passion for solving user-centered design problems with consistent language, voice, and tone, and a dedication to accessibility and inclusion in their work.
• Experience on a product team in an Agile environment, preferably in sophisticated, enterprise organizations, and a history of collaboration with remote teams.
• Experience using design tools such as Figma and bringing sophisticated products from conception to reality, through every stage of the UX process.
• Design skills displayed through utilization and development of design system documentation, mock-ups, prototypes, user journeys, and/or style guides.
• Strong verbal and written communication skills with ability to provide clear, concise direction and feedback, and work alongside, brainstorm with and promote ideas, concepts, and strategies to a broad range of partners, including executive leadership.

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!