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Services and Software Account Executive 9348

Cisco Systems, Inc.
life insurance, vision insurance, paid time off, 401(k)
United States, Arizona, Phoenix
Apr 03, 2025

The application window is expected to close on: 4/15/2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

The Commercial Select team of Services and Software Account Executives are a high performing team who work in a fast pace dynamic environment. We are a collaborative team who celebrates each other's wins, shares best practices and always available to help.

We are goal oriented, creating strong customer relationships and driving business outcomes with our vast portfolio of services and buying programs. We collaborate with our connected team: Account Managers, Sales Engineers, Solutions Architects, Software and Services Renewal Managers, Services Specialists Core, Delivery, Legal, Finance and our Partner ecosystem to develop strategies that leverage our services and buying programs to simplify doing business with Cisco and help our customers to achieve faster time to value.

Your Impact

As a Services and Software Account Executive you will be a key member of the account team, you will drive customer experience transformation and intimacy leading the services strategy within your accounts. You will be crucial in growing the New Recurring Annual Contract Value (ACV) Premium Services, Buying programs and Advanced Services. Leveraging your consultative selling experience you will develop a deep knowledge of your customers business, identify opportunities, qualify, forecast and close winning solutions.

  • Drive customer experience transformation and intimacy
  • Responsible for the Services and Software Buying Programs strategy in your accounts
  • Grow the New Recurring Annual Contract Value (ACV) Premium Services, Buying programs and Advanced Services
  • Lead and participate in customer and partner-facing activities

Minimum Qualifications

  • 3+ years of sales experience in related technology fields
  • Knowledge of Cisco's or a competitor's Professional/Advanced Services portfolio

Preferred Qualifications

  • Expertise in Outside-In / Consultative selling
  • BA/BS degree in technology-related fields or marketing/management
  • Software Selling Experience
  • ITIL Certification
  • 5+ years of services sales experience in IT or related industry.
  • Uncovers and understands customer strategies and objectives; identifies and handles multiple buyer personas (c-level, technical, economic, etc.). Ability to tailor messages to an appropriate audience.
  • Understanding of Key Drivers and Strategic Imperatives of relevant Industry.
  • Consultative selling skills aligned to each customer's unique business problems and strategic objectives.
  • Ability to develop trusted relationships based on a deep understanding of the customer's business
  • Collaborate and drive cross-functional team within Cisco and Partners to influence desired outcomes.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.


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