Commercial Inside Sales - Great Lakes Region

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What we offer:

• Competitive salaryand bonus plan

• Paid vacation/holidays/sick time

• Comprehensive benefits package including 401K, medical, dental, and vision care

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Check us out:A Day in a Life at Johnson Controls

What you will do:

The Commercial ISR interacts with existing House Accounts and York Dealers to increase sales and margin of residential and light commercial HVAC equipment and supplies across the Great Lakes Region. They will provide Commercial Quotation/Order fulfillment and warranty support to this customer base as well as Account Managers within the Great Lakes Region. They will also provide back-up support to other ISR's, also within the Great Lakes Region. The Commercial ISR will proactively maintain an ongoing relationship with House Accounts and York Dealers. They will make occasional sales calls to their customer base, where and when appropriate. The Commercial ISR will be responsible for providing quotations, entering orders, facilitating returns, and any post-sale tasks that are required and related to York Dealers and their assigned account base, including warranty support. They will actively send out Marketing flyers, special offers, and any other revenue producing communications to their customer base as well as the Region customer base. They will also perform counter sales duties on an ongoing basis as required.

How you will do it:

• Proactive calls to customer base to increase sales and margin.
• Provide quotations for residential and light commercial HVAC equipment and supplies.
• Provide warranty support to Great Lakes Region customer base including Account Managers
• Order entry and shipment tracking where necessary. * Post-sale support as required.
• Facilitate product returns and train customers on warranty processing.

What we look for

Required:

• University degree and 1 year minimum sales experience, or a 2 year degree and 3 years minimum sales experience, or equivalent combination of education and experience

• Associate of Arts Degree (A.A.S) required at a minimum with 3 years of sales experience.

• 4-year degree preferred with a minimum of 1 year of sales experience.

  Ability to calculate figures and amounts such as discounts, freight, and margin rates.

• Ability to solve practical problems, develop long-term solutions, and effectively communicate resolutions to customers.

• Knowledge of MS Excel Spreadsheet software, MS Word, MS PowerPoint, MS Outlook, as well as a general knowledge of quotation and order entry software.

• Developing email mailing lists skills for marketing purposes will also be required.