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Visitor Services Associate

University of North Carolina - Chapel Hill
$16/per hour
United States, North Carolina, Chapel Hill
104 Airport Dr (Show on map)
Apr 09, 2025
Posting Information
Posting Information


Department NC Botanical Garden - 525000
Career Area Administrative/Clerical Support
Posting Open Date 04/08/2025
Application Deadline 04/17/2025
Position Type Temporary Staff (SHRA)
Position Title Visitor Services Associate
Position Number 20066815, 20055320
Vacancy ID S025023
Full-time/Part-time Part-Time Temporary
Hours per week 20
Work Schedule
Flexible, based on events
Position Location North Carolina, US
Hiring Range $16/per hour
Proposed Start Date 04/28/2025
Estimated Duration of Appointment 6 months not to exceed 11 months
Position Information


Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.
Primary Purpose of Organizational Unit
The North Carolina Botanical Garden ( NCBG) has been a leader in native plant conservation, horticulture, and education in the southeastern United States for more than 50 years. As part of The University of North Carolina at Chapel Hill, we further the University's tripartite teaching, research, and public service mission through our own mission to inspire understanding, appreciation, and conservation of plants and to advance a sustainable relationship between people and nature. As a garden focused on conserving the biodiversity of southeastern native plants, we recognize that just as biodiversity is critical to a healthy ecosystem, diversity in people and perspectives makes our organization and community stronger. NCBG is committed to creating an environment in our gardens and natural areas where everyone's voice is heard and everyone feels safe and welcome.
Position Summary
The main function of this role is to provide support to the NCBG Facilities and Events Manager in the following areas:
-Assist in management of events at NCBG, Coker Arboretum & Forest Theatre including facility rentals and NCBG programs.
-Assist clients with use of the facility during the duration of event.
-Onsite coordination with catering and rental company staff with the guidance of the Facilities and Events Manager.
-Assist with facility upkeep and event preparation for facility users.
-Physical support to include event setup, audio-visual needs, and event breakdown.
-Assist with administrative duties, such as processing contracts, invoices, and inputting data.
-Other duties as assigned.
Minimum Education and Experience Requirements
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Required Qualifications, Competencies, and Experience
NCBG holds multiple types of events from educational to private facility rentals. Ideal candidate will have an interest/passion for sustainability, hospitality, and interacting with the public. Schedule is subject to change weekly and is flexible based on events.
Preferred Qualifications, Competencies, and Experience
One year of experience in related field (hospitality, catering, sustainability, event planning, etc.)
Special Physical/Mental Requirements
Must be able to safely lift or move 50 lbs. Job requires lifting of tables, chairs, and other event related equipment. All duties to be performed with or without reasonable accommodation.
Night and weekend work required.
Campus Security Authority Responsibilities

Not Applicable.

Special Instructions
H-1B sponsorship is not available for this position.
Quick Link https://unc.peopleadmin.com/postings/299253
Temporary Employment Policies
Temporary Employment Policies
Posting Contact Information


Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University is an equal opportunity, employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

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