Digital Research Operations Intern

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Apr 15, 2025
The Opportunity Mass General Brigham is a world-renowned academic healthcare delivery system dedicated to enhancing patient care, driving research innovations, and fostering community impact. As a part of our commitment to developing emerging talent, we are offering a Summer College Internship for a student interested in healthcare administration, digital research operations, and program coordination. Essential Responsibilities * Assist in coordinating administrative procedures and processes to support digital and research operations. * Provide support for meetings, including preparing materials and managing schedules. * Maintain and organize project databases, compile data, and generate reports to support decision-making. * Support research operations, including observing intake management, project coordination, and digital experience improvements. * Contribute to the development of a large website redesign project termed the research portal, a single-entry point for researchers to access information and support. * Assist in preparing compliance documentation and tracking research projects in Workfront, an MGB enterprise system. * Participate in quality improvement projects, analyzing existing processes and recommending modifications. * Engage in outreach and education efforts, ensuring researchers and program staff are aware of available resources. * Collaborate with cross-functional teams to enhance program efficiency and contribute to digital transformation initiatives. High School Diploma or Equivalent required. Current enrollment required in an undergraduate program, preferably in Business Administration, Healthcare Management, Public Health, Information Technology, or a related field. Skills for Success Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other web-based applications. Strong written and verbal communication skills to engage with various stakeholders. Ability to work collaboratively in teams while also managing independent tasks. Strong organizational skills with attention to detail and ability to manage multiple priorities. Interest in healthcare, digital transformation, and research operations. Working Conditions M-F Eastern business hours. up to 40 hours per week starting June 2 to August 8, 2025 Onsite working model as needed weekly for events at AR and Local MGB sites up to 3 times per week onsite Remote working days require stable, secure, quiet, compliant working station Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.