Personal Banker - Moneyline Contact Center
 MidFirst Bank | |
paid holidays, tuition reimbursement, 401(k)
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 United States, Oklahoma, Oklahoma City | |
 Apr 15, 2025 | |
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Description
MidFirst Bank is seeking energetic individuals with excellent communication skills who enjoy helping others in a team-oriented, contact center environment. Personal Bankers are responsible for handling a wide variety of calls regarding banking products and services. The successful candidate will be responsible for handling new and existing customer inquiries while providing quality service to our customers in an enthusiastic, responsive and articulate manner. Full Time position -Onsite position Shift Hours 7a to 4pm Individuals are required to work rotating weekends: Saturday (8am to 6pm) and Sunday (12pm to 4pm). $5.00/Shift differentials are available, when ultra-hours are worked. Saturday's from 1pm to 6pm and Sunday from 12p to 4p. Position Requirements: Candidates must possess PC skills with the ability to toggle between multiple systems, good typing skills and a solid history of customer service to include handling escalated, in-depth and detailed conversations. Previous experience in a customer service or call-center environment is preferred. Preferred Skills:
Some of the many reasons to join our team include:
Education
High School (required)
Experience
Bilingual Skills - English & Spanish (preferred)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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