Computerized Maintenance Management System Administrator

This position is responsible for standard level work assisting with planning, designing, implementing, maintaining, and providing ongoing optimization and support for business/ERP applications including cloud or web based systems. Duties include participating in the creation of functional and technical design specifications for business/ERP applications and collaborating with analysts and other IT professionals to design technical solutions.

* This role will primarily support our Computerized Maintenance Management System (CCMS).

Additional Information
Department Name: Business Application Services
Job Status: 40 hours per week, eligible for benefits
Shift: Monday - Friday, 8:00am - 5:00pm. Work hours may vary based on the needs of the department.

* This position has potential to be fully remote if applicant is located within CHCO hiring region.

Qualifications

• EDUCATION - Bachelor's degree is required.
• EXPERIENCE - Minimum of three (3) years of related experience is required.
• EQUIVALENCY - Combination of post-high school education, job related certification and/or related experience equivalent to seven (7) years may be considered in lieu of minimum requirements.

Preferred: Prior CMMS and Biomed experience

Responsibilities

• Supports end users and provides primarily Tier 1 and limited Tier 2 support for supported systems.
• Gathers information for reported incidents and problems, assists with troubleshooting, and escalates as needed.
• Establishes and maintains robust working relationships with leaders and end-users within designated support area(s), as well as analysts.
• Assists with and conducts complex business needs assessments, and reviews business structure, policies, and operations to assist in supporting business/ERP applications.
• Assists and collaborates with end users to validate and translate requirements into detailed delivery designs.
• Validates and confirms new or changed functionalities to ensure customer specifications are met.
• Assists in maintaining system security to ensure data confidentiality.
• Assists with identifying system(s) functionality and integrated technology opportunities and solutions for resolving business problems.
• Assists with the creation of functional and technical design specifications and collaborates with analysts and other IT professionals to design solutions.
• Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of business/ERP applications.
• Analyzes business processes and activities and recommends improvements to business processes.
• Assists with and communicates the development, implementation, and production of integrated technology systems.
• Creates systems documentation including business process flows (BPF), test scripts, user acceptance testing (UAT) scenarios, end-user documentation and guides and training materials.
• Participates in planning, developing and executing functional, system regression, integration and performance testing.
• Contacts and works with vendors to resolve software issues with delivered functionality.
• Researches vendor products to stay current on new and existing functionality. Considers future product capabilities in current designs.

Salary Information
Pay is dependent on applicant's relevant experience.

Annual Salary Range (Based on 40 hours worked per week): $76,368.20 to $114,552.29

Benefits Information
Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.

EEO Statement
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.