Health Systems Training Specialist

Responsible for analyzing customer training needs, developing, and organizing the training service, and providing training on assigned applications. Required to master assigned applications and related workflows, to develop audience-specific training infrastructure including traditional and computer-based curriculum materials, to organize the registration and certification processes, and to conduct classroom and one-on-one training. Works closely with project managers and key customer leaders to ensure that the training program is appropriately structured, to satisfy a broad range of training audience requirements, including physicians. Competent to work in most phases of health systems training but may require guidance in others.

• Demonstrating the ability to work independently and with minimal supervision, in a fast-paced and frequently changing environment, responsible for the development and delivery of information systems training initiatives to a defined group of users.
• For new technology projects, responsibilities may include creating and maintaining relevant project management documents, including work plans, status reports and risk assessments; participating in project teams to understand and implement the scope of work; overseeing a training program delivery strategy; leading the building, testing and maintenance of a capable training environment; designing, writing, editing, assembling and distributing course materials; conducting user and "train the trainer" educational sessions; and assisting users with operational change management.
• Takes part in the testing and modification of the training materials and helps ensure the communication of relevant changes to users by participating in the design, writing, editing, assembly, and distribution of updated course materials.
• Acts as a liaison between the customers and the Informatics team to enhance training processes.

Required

• Associate's Degree /Technical school or equivalent
• 2 years of relevant experience in the field
• CRT - EPIC Credentialed Trainer within 180 days of hire

Preferred

• Bachelor's Degree or equivalent
• 3 years of relevant experience in the field
• Experience working with the Epic Ambulatory module
• Experience analyzing customer training needs, developing and organizing training service and providing training
• Background in health care, sciences, or information systems

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.