Senior Claim Technical Specialist - Cyber

QBE Americas, Inc.
tuition reimbursement, 401(k)
United States, New York, New York
55 Water Street (Show on map)
Apr 17, 2025
Primary DetailsTime Type: Full time Worker Type: Employee Senior Claim Technical Specialist - Cyber Location: USA - NY - New York Work Arrangement: Hybrid The salary range for this role is:$126,000 - $236,5000 The Opportunity This role will oversee the examination, evaluation, and processing of complex cyber, privacy, and technology E&O Claims estimates and paid Claims values, ensuring adherence to policy terms and conditions in alignment with the QBE Claims Philosophy. The role also entails supporting the claims function in specific insurance classes to drive operational efficiency, efficient claims settlement, and fair resolution of claims disputes in line with company guidelines and philosophy. Your New Role Manage a diverse portfolio of high severity claims, which includes conducting fact, liability and loss investigations, and interpreting insurance contracts Evaluate and negotiate the resolution of assigned claims in a timely manner, within appropriate authority and in accordance with applicable laws, regulations, statutes, best practices and Department of Insurance (DOI) compliance. Drive the highest level of customer care, responsiveness, and satisfaction when managing assigned claims to deliver superior claim outcomes. Collaborate with outside representative counsel to formulate litigation and resolution strategy ensuring achievement of desired outcome and effective litigation management strategies Directs and manage external advisors and vendors including legal service professionals, discovery vendors, data and security experts and forensic consultants. Analyze, develop and determine appropriate case reserves on all assigned claim files and recommend changes where necessary to ensure actuarial accuracy Represent QBE by participating in and attending industry seminars or authoring articles pertaining to cyber and Tech E&O subject matters Take ownership for personal development and career planning, and development of required skills, tools, techniques, and technology to continually add value to the organization. Work Experience: Experience handling cyber and Technology E&O claims, including data breaches, ransomware, privacy class actions and software and hardware failures. Preferred Work Experience includes: Presenting complex matters to senior claim and underwriting management and outlining going concerns of particular risk, and systemic risk presented by emerging claim scenarios. Advanced experience in diverse industry segments involving first party loss and/or litigation risk valuation. Qualifications: Necessary Qualifications include: Bachelor's Degree or equivalent combination of education and work experience. 5+ years relevant experience Preferred Qualifications include: Postgraduate degree. JD Strongly Preferred. Compensation Package: The salary range for this role is provided above. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance. Benefits Hybrid Working - a mix of working from home and in the office. 22 weeks of paid leave depending on the circumstances in growing your family with 12 of those weeks available toallparents, on a gender-equal basis Competitive 401(k) program with company match up to 8% Well-being Programs: Enjoy monthly Guided Meditations and a Well-being Rebate Program for gym memberships, fitness programs, and more. Tuition Reimbursement for continuing education through certifications, external professional development and degree related college courses. To learn more, click here: Benefits \| QBE US. Why QBE? What if you could have a positive impact - at work and in the world? At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success. Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact. Join us now, so you can be part of our success - and we can be part of yours! https://www.linkedin.com/company/qbe-north-america/ Commitment to Diversity At QBE, we are deeply committed to fostering an inclusive workplace where each person is valued and respected for their authentic selves. If you require any assistance, such as alternative interview accommodation during the recruitment process, please do not hesitate to inform our Talent Acquisition team. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. Skills: Adaptability, Claims Settlement, Commercial Acumen, Conflict Resolution, Critical Thinking, Customer Value Management, Insurance Claims Processing, Intentional collaboration, Managing performance, Mentorship, Personal Initiative, Project Delivery, Regulatory Compliance, Risk Management, Team Development How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.