Lead Barista

Job Summary

The Lead Barista is responsible for creating a personable and memorable experience for all guests by providing them with top-notch service, quality beverages and food, as well as ensuring the cafe is a comfortable environment for all customers.

Duties & Responsibilities

• Consistently provide quality beverages and food. Primary contact for the espresso station at all times during shift.
• Operate cash register to handle food and beverage transactions.
• Weekly inventory of coffee, milks, syrups and all things related to the espresso station.
• Training new team members by positively reinforcing standards and performance; give respectful and encouraging coaching as needed. Provide maintenance training to existing staff as needed.
• Research and develop seasonal beverages.
• Assist with Cafe tasks as needed, such as ensuring products are labeled, stocked, and organized.
• In-depth knowledge of all food and beverage products sold and their ingredients.
• Highlight cafe items and recommend pairings to customers based on purchases.
• Act with integrity, honesty and knowledge always.
• Maintain a calm demeanor during high volume periods or atypical events.
• Ensure transactions are always processed in a timely manner.
• Communicate with guests using clear and enthusiastic words, tone and body language. Make guests feel welcome and appreciated.
• Anticipate and respond to guest's questions and needs.
• Follow all policies and procedures to ensure the safety and security of all.
• Maintain a clean and organized workplace at all times.
• Follow health, safety, and sanitation guidelines for all products.
• Maintain regular and punctual attendance.
• Other duties as assigned.

Minimum & Preferred Qualifications and Experience

Minimum Qualifications

• A consistent positive customer focus
• Strong clear communication
• Thorough and dependable
• Great organizational skills
• Enthusiasm for service
• Ability to manage stress and composure
• Ability to multi-task
• Effective time management
• Minimum one year specialty coffee experience
• Valid Food Handler's card or Serv Safe certification required

Education

High school diploma or GED.

Compensation

The anticipated hourly range for this position is $20 - $24 p/hr plus benefits. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, and experience.

Masimo offers benefits such as Medical, Dental, Vision, Life/AD&D, Disability Insurance, 401(k), Vacation, Sick, Holiday, Paid Maternity Leave, Flexible Spending Accounts, Voluntary Accident, Critical Illness, Hospital, Long-Term Care, Employee Assistance Program, Pet Insurance, on-site Wellness Clinic, Fitness Center and Cafe. All benefits are subject to eligibility requirements.

Physical requirements/Work Environment

This position primarily operates behind the cafe counter in close proximity to co-workers. The noise level in the work environment can be loud. Hazards may include, but are not limited to, cuts, slipping and tripping. It requires constant standing and walking; continuous reaching, bending, lifting, carrying, stooping, and wiping; ability to remain stationary for long periods of time; frequent hand-washing; ability to lift up to 30 lbs.; ability to manipulate fingers, hands, and arms to cut, measure, pour, serve, carry, and wipe; ability to hear and talk; have good close and distance vision and ability to focus between the two. Should be able to stand long hours. Occasionally required to sit; climb or balance; and stoop or kneel. Must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described.