Epic Applications Manager - Healthcare IT

IT Epic Manager - Healthcare IT | Full-Time | Albuquerque, NM

Location: Albuquerque, NM
Job Type: Full-time | Exempt
Remote Option: Within New Mexico
Schedule: Varied Days and Hours
Benefits:

Medical, dental, vision
• Retirement plans
• Paid time off (PTO)
• Wellness programs
• And more for full-time employees

Description:
Presbyterian Healthcare Services is seeking an IT Epic Manager to oversee the management, support, and optimization of key Epic applications. This role is a critical leadership position responsible for delivering high-impact IT services, ensuring system stability, and aligning application strategy with enterprise goals.

Key Responsibilities:

• Lead Epic application support and development, including Epic Orders, Bugsy, BPAM, ClinDoc, and Stork
• Manage teams and project resources for successful outcomes
• Ensure IT services are compliant with organizational policies
• Collaborate with stakeholders across IT and business departments
• Contribute to process improvement initiatives and IT policy changes
• Assist in budget forecasting and strategic planning

Preferred Qualifications:

• Strong background in Epic system modules
• Experience in the healthcare industry preferred
• Ability to work onsite in Albuquerque (preferred)
• Strong leadership and communication skills

Why Presbyterian?
At Presbyterian, our people make the difference. We value inclusion, collaboration, and the meaningful role that every employee plays in delivering healthcare. Be part of a team where how you belong matters.

Apply Today! Join a purpose-driven organization making a real impact in New Mexico.

• Bachelors degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience. Bachelors degree 6 years of relevant experience can be substituted in lieu of degree.
• 4 years of relevant experience, healthcare experience preferred
• 4 years of relevant experience, healthcare and/or Epic experience required
• Epic certifications preferred
• 2-5 years of experience working in IT operations
• Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
• Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
• Strong critical thinking and decision-making skills
• Excellent project management skills and strong ability to prioritize
• Firm grasp on IT infrastructure and operations best practices

• Accountable for team-specific internal and external communications
• Accountable for driving delivery with team on strategic plans, identifying IT solutions and creating strategic business value
• Manage and monitors team-level clinical application and technology operating and capital budgets portfolio and project performance along with managing and monitoring all vendor and contract performance terms.
• Executes compliance with all HIT regulatory standards; builds application processes and tools to support regulatory requirements.
• Accountable as Service Owner across team applications and areas of responsibility.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.