Battery Service Center Technician-Logistics Support

This role that supports both technical service and service center operations. This position is responsible for inspecting, repairing, and maintaining battery systems, as well as executing shipping and receiving tasks, managing inventory records, and preparing documentation for domestic and international shipments. The role requires a blend of mechanical aptitude, attention to detail, and the ability to work independently or collaboratively in a fast-paced service center environment.

• Removes and disassembles cells and inspect parts to detect defects.
• Replaces defective parts, reassembles battery, and fuses lead parts with gas torch.
• Attaches charger leads to battery posts or connector and starts charger.
• Reads meters and adjusts charge parameters to control time and flow of current through battery.
• Prepare new product for shipment.
• Loads and unloads truck.
• Perform warehouse maintenance/housekeeping
• Provides back up coverage for material handling/ staging and other warehousing tasks when assigned.
• Maintains telephone, Microsoft Teams chat, email communication with supervisor to receive pickup and delivery instructions.
• Prepare daily orders for shipment using standard work instructions to gather, verify, consolidate, stage, and load finished goods orders
• Prepare bill of lading, pack list, and enter shipment information
• Prioritize daily work assignments and resolve shipping issues with management assistance
• Initiate and verify all paperwork accompanying shipment
• Coordinate receipt, filing and labeling accuracy of inbound bill of lading/ pack slip documents and physical inventory in the receiving process.
• Prepare shipping documents when applicable, including out-of-country shipments. Ensures required documents are accurately completed and maintained in an orderly file.
• Ability to work independently or in a team environment with little or no supervision
• Assist other warehouse disciplines as required
• Other duties may apply.

To perform the Service Center Technician job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

• A high school diploma or equivalent; or industry related experience and/or training; or equivalent combination of education and experience.
• Ability to use computer systems including ERP, inventory control and MS office.
  • Proficiency in Microsoft Outlook.
  • Working knowledge of Microsoft Teams..
• A basic mechanical aptitude.
• Previous experience working with hand and power tools.
• Able to read and comprehend manuals, procedures, and other written documents written in English.

Driving Qualifications

• Must be at least 18 years of age to drive a company vehicle.
• Able to operate a lift truck; and have or be able to obtain a forklift truck license.

Preferred Qualifications

• Electrical understanding
• The use of test equipment and reading schematics
• Technical degreein Engineering where/if applicable to the location
• Experience using Baan (ERP system) for processing and tracking orders or inventory.
• Ability to complete and process Bills of Lading (BOLs) accurately as part of daily shipping duties.